cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
BobMclain
What's DOS?
Posts: 2
Registered: ‎02-02-2019
Location: US
Views: 158
Message 1 of 4

Lenovo y720 screen problem

My laptop screen suddenly became like this a couple days ago.... I tried to roll back the driver and it doesnt work... I tried updating the driver and it still doesnt work... I need help!

Sr Support Specialist
Posts: 8,517
Registered: ‎11-30-2015
Location: PH
Views: 110
Message 2 of 4

Re: Lenovo y720 screen problem

Hi BobMclain,

 

Welcome to the Community Forums.

 

Try to check if you also have the same issue by connecting it to any external monitor. This would help isolate further on the issue. Compare the display running it on safe mode

 

Update us how it goes.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

BobMclain
What's DOS?
Posts: 2
Registered: ‎02-02-2019
Location: US
Views: 74
Message 3 of 4

Re: Lenovo y720 screen problem

It works fine when i connected it to an external monitor. I haven't tried to boot in in safe mode though.

Sr Support Specialist
Posts: 8,517
Registered: ‎11-30-2015
Location: PH
Views: 68
Message 4 of 4

Re: Lenovo y720 screen problem

Hi BobMclain,

 

Greetings.

 

Check if the same display issue is persisting in the BIOS. 

To go to the BIOS, turn off the machine and use the novo button (item6 page 8) to power it on. Here start checking any faint lines too. Proceed to choose BIOS set from the Novo menu.

 

If the same display issue appears in the Novo Menu and BIOS then there is a greater chance that the issue is with the hardware. You can consider having it check in both LCD and LCD cable if reseating it can help correct the problem.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors