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sarmadedward
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Posts: 2
Registered: ‎07-16-2019
Location: US
Views: 207
Message 1 of 3

PCI Express Error Hardware Scan fail

Hello there

I purchased a Lenovo Legion May 2019

It seems to be running well (some loud fan now and then)

I tried running Lenovo Vantage Tests

It always fails with:

PCI Express fail

Result Code

WPE0000100001-UO8B7K

 

Looking into device manager, system logs, windows logs.

This doesn't seem to be an issue.

 

The test is asking me to open a ticket to replace the PC if warranted.

 

What does this result code refer to?

I am a Computer Architecture Engineer, so it's ok to go deep into Computer PCI-e complications.

Thanks

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Sr Support Specialist
Posts: 9,313
Registered: ‎11-30-2015
Location: PH
Views: 142
Message 2 of 3

Re: PCI Express Error Hardware Scan fail

Hi sarmadedward,

 

Welcome to the Community Forums.

 

Most of those reported  WPE0000100001 within the Community would relate to false positive report specially to those new machines specially if there is really no issues encountered. It may also relate to absence of tested device as some features offered by the PCIe slot.

 

It is usually advised to update the software and re run the test. Some works better uninstalling and reinstalling a newer Vantage version from the MS store.

 

You can try such steps first and see how it goes.

 

Regards



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sarmadedward
Fanfold Paper
Posts: 2
Registered: ‎07-16-2019
Location: US
Views: 97
Message 3 of 3

Re: PCI Express Error Hardware Scan fail

It seems that another laptop (twin) to this one is having the same ((error code))

This tells me that the test is expecting something not available on those Laptops probably.

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