02-03-2019 04:13 PM
I have had this laptop for about six weeks; I keep getting a BSoD with the error Memory Management. I thought it was due to a Windows update but it keeps happening; about 3x per week. It has happened since the first week, prior to programs being loaded.
I am a business user -- no games -- so am not using a ton of resource. BSoD happens when a) I am away from my laptop, having left several Chrome windows open or b) I am surfing the internet and no other programs are active.
Thinking about returning it but I do like the specs. I am not, however, interested in a wild goose chase for troubleshooting. Willing to try a few things but I don't have a lot of time to dig deep.
What is your best advice?
02-04-2019 04:39 AM
Same issue on mine. See below image.
I tried the version of Windows it came with. The version of Windows it came with upgraded to 18.09. Clean install latest version of Windows 18.09. I updated all drivers
There is something seriously wrong with this line of laptops
I returned mine btw as faulty. From your post seems i am not alone
02-04-2019 06:14 AM
Thanks for the reply.
Curiously, I am connected to an external monitor as well. I saw another post indicating that might be the problem, but there was nothing conclusive in the thread.
I have updated the BIOS, ran the Lenovo Diagnostics (no problems found) and have updated the NVidia graphics drivers.
I would like to keep this laptop as I have installed my basic apps (though there are only a few) and have it all set up. I suppose I will give it another week...