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Karmilen
Paper Tape
Posts: 1
Registered: ‎04-15-2017
Location: PL
Views: 4,610
Message 1 of 9

Plugged in, not charging. Lenovo Ideapad Y700

Hello!

I write here with a problem that I have since the day before yesterday.

When my Laptop is on and the charger is plugged in, the battery won't charge, giving the notification "plugged in, not charging". Laptop works like the charger wasn't plugged - energy drains from battery.

I suppose that is a software problem, because when laptop is turned off or hibernated it charges normally.

Formating didn't help at all.

Microsoft support told me to recalibrate battery - didn't work.

Lenovo support told me to try another charger in service - I will try if nothing else works.

Maybe someone had the problem like that and solved it without going to service, which I want to keep as a last resort solution.

Thanks in advance!

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 4,481
Message 2 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

Hi there, Karmilen -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

  1. turn off the computer and remove the battery and AC adapter.
  2. press and hold the power button for 30 secs and reconnect the AC adapter
  3. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
  4. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

Also, check Lenovo Energy Management

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

mattyy21
What's DOS?
Posts: 1
Registered: ‎05-14-2017
Location: IT
Views: 4,347
Message 3 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

Same Problem. I have try to fix with the solution above, but the problem is still here.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 4,339
Message 4 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

Sounds like Laptop not getting proper power from the AC adapter. Most likely there is wrong with the adapter but just in case test it with a voltmeter to make sure the output voltage is correct.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

johnheydenrych9
Blue Screen Again
Posts: 2
Registered: ‎04-21-2015
Location: cape town
Views: 4,324
Message 5 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

Good Day, I am having the same problem with my y700 ideapad , when switched off it charges fine but when plugged in it just says not charging the whole time. I can not remove battery seeing that it is built in battery.
Ratatatat
What's DOS?
Posts: 3
Registered: ‎02-27-2018
Location: US
Views: 2,523
Message 6 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

This "solution" does not work.

Ratatatat
What's DOS?
Posts: 3
Registered: ‎02-27-2018
Location: US
Views: 2,522
Message 7 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

This "solution" does not work."

Ratatatat
What's DOS?
Posts: 3
Registered: ‎02-27-2018
Location: US
Views: 2,521
Message 8 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

That battery charges when the laptop is shut down.  The charger is not the issue.

b0s
Paper Tape
Posts: 4
Registered: ‎03-02-2018
Location: PH
Views: 2,461
Message 9 of 9

Re: Plugged in, not charging. Lenovo Ideapad Y700

so it's a battery problem?

mine has charging sign. but says.. discharging.
but when it's shutdown and i plugged in the charger it does charge

what to do?

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