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06-25-2021

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Problems with Connecting to Network Lenovo Legion 5

2021-06-25, 4:48 AM

Hey everyone,

 

     I'm having a problem with my network. I can connect to my Wifi, but only if I connect through a WiFi extender. If I try to connect directly to the router, it say's it can't connect for some reason. When I do connect to the extender, it takes ages to connect to it. All the other devices in my household connect just fine, so I don't think it is the router being the problem, at least not directly. When looking at other forums, it said to download the latest driver, delete the old one, and reinstall. But after having done that, it still didn't fix the issue. The only thing it really fixed was I can now connect faster the extended network, but I still can't connect to the main one. If I close my laptop lid, it disconnects from the wifi and takes forever to reconnect.

 

     So with that being said, what do I do? I tried submitting a support ticket, but that didn't help my problem either. I'm unsure as to where to go from here. The only other thing I could think of would be a manual reset, but I don't want to redownload and install everything I have on my computer. Is there anything I can do before it comes to that point? I'm afraid it won't let me connect to any new connections either, and I'm trying to fix it before the problem worsens. Thanks for everything,

 

Key

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4554 Posts

04-23-2019

United States of America

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Re:Problems with Connecting to Network Lenovo Legion 5

2021-06-25, 12:24 PM

Hello @Key63,

 

Welcome to the Community Forums.

 

Some routers usually have device limitations.

I would suggest checking that first and if the Legion 5 is within the device limit you might want to try a network reset.

 

This can be done by searching for network reset in the start menu then rebooting the machine once done.

Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

06-25-2021

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Re:Problems with Connecting to Network Lenovo Legion 5

2021-06-25, 15:01 PM

Thank you! 

I can now connect to my main router again, which is super helpful. It still disconnects and takes forever to reconnect when I close the lid, or when I connect to the router in general, but I can at least connect to the main router again.

 

Thanks for the help

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4554 Posts

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Re:Problems with Connecting to Network Lenovo Legion 5

2021-06-25, 20:18 PM

Hello @Key63,

 

Thanks for writing back.

 

Glad I could help you out. If you have any other questions about your system don't hesitate to post again.

I would also suggest  trying to reinstall the drivers available in the support site so that we can further test where the issue is coming from.

 

Regards,

Jack_Lenovo1



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1 Posts

06-26-2021

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Re:Problems with Connecting to Network Lenovo Legion 5

2021-06-26, 5:26 AM

I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog posts.

 

Omegle

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