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Problems with laptop video card Y520

2019-07-22, 14:20 PM

My legion y520 does not work correctly, it have error in the task manager says GTX 1050 does not work at all.

I think video card burned out(because i played gta5 with big external screen and laptop screen on). So my question is can i replace it in service centre? Or this issue can not to be solved???




I know it was stupid but...

should i buy a new laptop?


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Re: Problems with laptop video card Y520

2019-07-23, 13:05 PM


you should definitely contact our service regarding this issue, but I can't promise you anything specific as the technicians need to examine the machine first and figure out what actually happened with the card. After service examined the machine, they're going to be able to tell you more.

I don't think that playing through an external display, even if it's a GPU intensive game, could leave the card burned out, but let's see what our service says.

Best regards,


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