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8 Posts

01-21-2021

Netherlands

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Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-12, 19:12 PM

The only news I have is that myself and some other customers have received a ten percent return from Lenovo Digital River as compensation for the missing iCUE function. For myself this feels like a fair deal. I guess that all Legion 7i creator owners that bought directly from Digital River before February 2021 should be able to get this same deal from Digital River.

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22 Posts

01-01-2021

Italy

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Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-12, 19:19 PM

A refund? Strange. I would spend less programming on fiverr what we need for have a working keyboard 

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100 Posts

11-07-2020

France

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Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-13, 9:02 AM

Seriously ?

 

How did you get that refound, you ask for ? Did you have a contact adress. I'm interested to get that 10% refound.

 

 

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1 Posts

02-14-2021

Egypt

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  • Message 144 of 206

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-13, 13:11 PM

are there any hope in solving this problem or what?

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22 Posts

01-01-2021

Italy

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Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-13, 13:20 PM

i hope yes. we are waiting for months till now

 

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10215 Posts

08-17-2015

Slovakia

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Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-18, 18:21 PM

Hi all,

 

I have gotten a reply from our technicians regarding the issue. Unfortunately those, who seem to have confirmed that they have iCUE installed and working on their machines have been Legion 7 owners, in which case their machines come with the "Input Device - Keyboard - 6-row, spill-resistant, multimedia Fn keys, numeric keypad, CORSAIR iCUE" keyboard. Legion Creator 7 has the following one "Input Device - Keyboard - 6-row, spill-resistant, multimedia Fn keys, numeric keypad".

 

The keyboard is being labeled as "RGB LED Backlit", but its not made by Corsair and it doesn't support iCUE. The only functionality present on both types, the ones with and the ones without OS, is cycling through the modes with FN+Spacebar.

 

Best regards,

 

Juraj
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0 person found this solution to be helpful.

This helped me too

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18 Posts

01-06-2021

France

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  • Message 147 of 206

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-18, 18:42 PM

Hello Juraj,

 

This answer is not acceptable. This specification you shared has been updated January 20th 2021 :

 

But we all witnessed the description below until a few weeks ago, which disappeared after we started our reclamations. The screenshot below has been taken on January 6th 2021 (page 6 of this forum thread, and another one on January 12th on page 9 from ThoVA) :

 

Clearly the Creator 7i's keyboard is the same as the Legion 7i, if we can change the profile with Fn+Space, this means it is managed by SW and it is updatable, and therefore, Lenovo is just despising their customers who bought the high-end Creator 7i by not finishing the job.

 

What you say now is just that no technician has never worked on this these last weeks, there is just a guy that updated the specification and said "well, too bad, see, no iCUE for Creator 7i"...

 

How can you label a laptop with "RGB LED Backlit" and being proud of your product delivering only Christmas tree decoration profiles and only one usable profile, all blue.

 

Your answer is very disappointing, and again, not acceptable.

Do something to fix this not finished feature.

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100 Posts

11-07-2020

France

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  • Message 148 of 206

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-18, 18:51 PM

I'm very surprising.

 

So you say, Lenovo have order keyboard from Corsair, and, for the same form factor, order 2 differents keyboards ? That it's just a bad joke !!! The hardware of keyboard is the same....

 

 

How it's possible to have to differents keyboard working differently on windows only ? Out of windows both havent the same usless mode with the "FN+Space bar"

 

And, if it's the case, what we do now ?

 

I have ordered a laptop with the RGB keyboard Icue on your online website and i'm not happy with that. And i'm not alone !!

 

Send us for free the Front cover with the keyboard (Also a nice idea to glue them together, nice for ecology.........) and i'm ok this that. But for sure, it's the last lenovo laptop i will never buy, and i say again i'm a IT guy working on a computer resseller compagny working only with lenovo..... very desapointing.

 

 

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100 Posts

11-07-2020

France

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  • Message 149 of 206

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-18, 19:01 PM

The I7 Creator keyboard

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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100 Posts

11-07-2020

France

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  • Message 150 of 206

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-03-18, 19:07 PM

The keyboard of the FAMOUS RGBedded 7i 

 

 

 

 

 

 

 

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