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101 Posts

11-07-2020

France

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  • Message 61 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-08, 19:31 PM

The true question is, why lenovo support didn't ask to their team to more information, Who have made this laptop in lenovo drawing table ??? it's unbelivable.

 

where @wangyanyan  the technician who has come here to tell nonsense now that we have shown the data sheets of the computers we bought ??

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10 Posts

01-07-2021

Belgium

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  • Message 62 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-08, 20:08 PM

Hello

 

I made contact with support,

 

They told me the c7i is for a different group. It has other properties specific to this group. (Just as if I wouldn't know.) I was asked if this was not clear in the description, I told them it wasn't . The keyboard has the same description and features in both devices on the benelux site. The C7i is only missing the software to customize the keyboard lighting as desired. I use my device for creative purposes and gaming and in both cases I could use this function.

 

Kind regards,

Thomas

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101 Posts

11-07-2020

France

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  • Posts: 101
  • Registered: ‎11-07-2020
  • Location: France
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  • Message 63 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-08, 20:36 PM
Sorry, but my english is bad. he give you some information, they know the problem and they work on it ?
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10 Posts

01-07-2021

Belgium

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  • Message 64 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-09, 5:27 AM

Hello,

 

for the moment they are not working on it because they say the C7i doesn’t get this function. But it is not descripted on any site of Lenovo as it should be.

 

kind regards 

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101 Posts

11-07-2020

France

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715 Page Views

  • Posts: 101
  • Registered: ‎11-07-2020
  • Location: France
  • Views: 715
  • Message 65 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-09, 11:45 AM
But the web site of lenovo say RGB Icue keyboard !!! So we need to contact consumer protection association to get what we have paid for ?
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1 Posts

01-09-2021

Czech Republic

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  • Message 66 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-09, 15:36 PM

Somehow related - do you guys have RGBs on the vents and around the edges on the Creator model? The official service manual for the Creator version mentiones both but from what I saw, it seemed this model only had RGB keyboard and no other parts. 

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10 Posts

01-07-2021

Belgium

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  • Message 67 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-09, 18:51 PM

The C7i only has an RGB Keyboard no RGB on the vents RGB or RGB around the Edges. I didn't find that important.

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101 Posts

11-07-2020

France

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  • Posts: 101
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  • Message 68 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-09, 18:55 PM

I'm agree with that !!

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101 Posts

11-07-2020

France

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715 Page Views

  • Posts: 101
  • Registered: ‎11-07-2020
  • Location: France
  • Views: 715
  • Message 69 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-09, 18:58 PM

Please can you contact the support to ask how use the sofware to manage the RGB keyboard, like we did. I'm sure the union make the force. Lenovo cannot ignore our legitimate demand.

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18 Posts

01-06-2021

France

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  • Message 70 of 208

Re:RGB keyboard software for Lenovo Legion creator 7i

2021-01-10, 18:35 PM

Hi

I will try to contact them this Monday or Tuesday, I will keep you updated.

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