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4 Posts

06-29-2021

India

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  • Posts: 4
  • Registered: ‎06-29-2021
  • Location: India
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  • Message 1 of 2

Some Keys coming off!

2021-09-14, 18:37 PM

Hi! My name is Rishabh Tyagi. I am from India, I have a Legion y540 i5 model and recently a problem has risen that W,A,S,D keys became very loose and the W key keeps coming off randomly while pressinig. This problem has been there for about a month now. It really is a mood killer while gaming ir general use. I even mailed to the lenovo support with pictures but there is no reply from them till yet. Any fix suggested? Can the keys be replaced or I have to use an external keyboard. 

Thanks in advance. 

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4554 Posts

04-23-2019

United States of America

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  • Posts: 4554
  • Registered: ‎04-23-2019
  • Location: United States of America
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  • Message 2 of 2

Re:Some Keys coming off!

2021-09-15, 13:09 PM

Hello @rd_tyagi7 ,

 

Welcome to the Community Forums.

 

I would suggest trying to reach out directly instead of sending emails.

This would have a faster turn around time instead of waiting for a reply.

 

You can use this link for possible contact options: https://www.lenovo.com/in/en/contact


Hope this helps.
Regards,
Jack_Lenovo1



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