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4 Posts

12-25-2019

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Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

2019-12-25, 7:02 AM

Hey,

 

I Have installed the latest build of win 10 from Microsoft website and the touchpad is not working and I can't see it under the device manager either.

 

I have installed the latest Windows update as well as updated drivers via Lenovo Vantage and via support page for Y540-IRH. Nothing. 

 

Is there any solution to this?

 

Here comes the link to Microsoft community.

 

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/touchpad-isnt-working-for-legion-y540-irh-it/5843e53f-5a80-45f2-9219-ff5e5f62dfa2?messageId=a08f1bea-8d3e-4b43-b4ca-f9bf43989d81

 

Unfortunately, they weren't able to help 

 

PS: I have formatted SSD with preinstalled software once I have been initially installing Windows. Maybe this is the case?

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601 Posts

08-01-2018

US

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Re: Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

2019-12-25, 11:09 AM

Hi fut36!

 

Welcome to the Community Forums!

 

Try pressing Fn+F11 or F11 if the Hotkey mode is turned on your computer. This hotkey enables/disables the Touchpad for your computer.

 

If the issues persists, open the Lenovo Vantage app and check the Touchpad Feature if it is disabled.

 

Hope this helps resolve your query.

 

Regards,

Jerry_Lenovo



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4 Posts

12-25-2019

UA

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Re: Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

2019-12-25, 11:14 AM
Thank for your reply, Jerry. Unfortunately, I'm using hotkeys fn+11 all the time, but it doesn't work. I have even tried to install Ubuntu as second OS and tried to go for fn+11 - there is a visual feedback that touchpad is turning on and off, but in reality touchpad doesn't work.

Is there something else I can do?
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20 Posts

12-20-2019

UA

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Re: Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

2019-12-26, 22:46 PM
Несите в сервис, может по тех части проблема какая-то
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4 Posts

12-25-2019

UA

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Re: Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

2019-12-27, 7:20 AM

Если не предложат больше решений то понесу, конечно. Правда уже после НГ - сейчас думаю смысла нету

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0 Posts

01-28-2020

US

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  • Message 6 of 6

Re: Touchpad is'nt working for Legion Y540-IRH. It doesn't appear at device manager as well

2020-01-31, 8:04 AM

Bonjour,

Vous pourriez peut-être aller voir un réparateur pour voir de quopi il s'agit.

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