11-09-2018 08:00 AM
Welcome to the Community Forums.
General specs : 32GB max / DDR4 2400MHz, two 260-pin SO-DIMM sockets
It has been tested to work with 2 pieces of 16GB 2400 MHz DDR4 rams but was not offered to this machine due to costing and that limited end user need for a 32 GB.
You can try to check with resellers like Crucial as long as the specification is the same. This is similar to the post commented by our guru : " Honestly, brand matching does not matter much, what matters is the -1) Type (Size/Voltage/Gen) - DDR4 2133/2400MHz , 1.2v (I would think) 2) CAS Latency values - These are usually depicted in format of 3 numbers such as (15-15-15) or even 4 in some cases or just like CL15. ".
I hope this helps answer your query.
11-11-2018 04:01 PM
I would like to add to Spidey's post.
Try to contact Hynix for find a 16gb which suits your Laptop Model.
16gb + 16gb(32gb) or 8gb + 8gb (16gb) is generally recommended. Make sure that you purchase it from the same brand, to avoid any issues.
You can refer to crucial's website to find a third part ones which have been tested and listed compatible