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3 Posts

06-28-2019

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Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-28, 7:58 AM

My laptop is a Y740 17-inch. I installed the latest system updates and it seems that Vantage recognized my 17-inch as a 15-inch and installed the wrong driver. (Probably because I have a tenkeyless keyboard plugged in when installing the update?) Now the lightning effects on my keyboard are broken and iCue is also recognizing my laptop as a 15-inch one. I wonder is there a way to uninstall the update and install the correct driver manually?

 

 

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9 Posts

06-28-2019

Netherlands

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Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-28, 11:13 AM

Tried Lenovo support... but that was a waste.... 

 

After scanning my whole drive and reading tons of logs, I finally found the URL to the right firmware:

 

https://download.lenovo.com/consumer/mobiles/kyb17fw03u/kyb17fw03u.exe

 

Ive installed it, and my lights are back to normal. Hope it helps. 

 

Edit: Overview of the firmware we found:

Latest firmware:

15inch: https://download.lenovo.com/consumer/mobiles/kyb15fw03u/kyb15fw03u.exe

17inch: https://download.lenovo.com/consumer/mobiles/kyb17fw03u/kyb17fw03u.exe

 

Previous firmware:

15inch: https://download.lenovo.com/consumer/mobiles/kyb15fw02u/kyb15fw02u.exe

17inch: https://download.lenovo.com/consumer/mobiles/kyb17fw02u/kyb17fw02u.exe

 

Link to post with the steps to find the firmware youself:

https://forums.lenovo.com/t5/Gaming-Laptops/Vantage-installed-the-wrong-driver-for-Y740-17inch-keyboard/m-p/4465494/highlight/true#M28580

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9 Posts

06-28-2019

Netherlands

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  • Message 2 of 61

Re: Vantage installed the wrong driver for keyboard

2019-06-28, 8:23 AM

I got the same issue! Please provide a link with the right firmware asap! You just broke a 2000+ euro device......

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9 Posts

06-28-2019

Netherlands

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  • Message 3 of 61

Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-28, 11:13 AM

Tried Lenovo support... but that was a waste.... 

 

After scanning my whole drive and reading tons of logs, I finally found the URL to the right firmware:

 

https://download.lenovo.com/consumer/mobiles/kyb17fw03u/kyb17fw03u.exe

 

Ive installed it, and my lights are back to normal. Hope it helps. 

 

Edit: Overview of the firmware we found:

Latest firmware:

15inch: https://download.lenovo.com/consumer/mobiles/kyb15fw03u/kyb15fw03u.exe

17inch: https://download.lenovo.com/consumer/mobiles/kyb17fw03u/kyb17fw03u.exe

 

Previous firmware:

15inch: https://download.lenovo.com/consumer/mobiles/kyb15fw02u/kyb15fw02u.exe

17inch: https://download.lenovo.com/consumer/mobiles/kyb17fw02u/kyb17fw02u.exe

 

Link to post with the steps to find the firmware youself:

https://forums.lenovo.com/t5/Gaming-Laptops/Vantage-installed-the-wrong-driver-for-Y740-17inch-keyboard/m-p/4465494/highlight/true#M28580

1 person found this solution to be helpful.

This helped me too

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40 Posts

06-15-2019

Portugal

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  • Message 4 of 61

Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 1:29 AM
I have done that and now I have only 3 keys missing ahah… If I close icue all letters have the rainbow rgb if it's on I don't have the ENTER, ^~ and <> keys... such a stupid bug...
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1 Posts

06-29-2019

United States of America

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Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 2:46 AM

Could you lead me in the direction of that link? The same thing happened to my Y740 15 inch, it instsalled the 17 inch driver.

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2 Posts

06-29-2019

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Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 8:12 AM

If you get the solution please post it here, I have the same problem as well that is 15 being recognised as 17

 

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2 Posts

06-29-2019

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  • Message 7 of 61

Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 9:38 AM

Same thing happened to me. I used the link provided above to correct the issue, mostly. Now the keyboard lights dont function properly while in music/sound mode. You know, where you press fn and then space bar to where the keyboard lights react to the sound of whatever you are playing. Is there any solution to this? Did this issue occur for you as well or was it fixed?

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2 Posts

06-29-2019

United States of America

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  • Message 8 of 61

Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 9:44 AM

//If you get the solution please post it here, I have the same problem as well that is 15 being recognised as 17//

 

The link for the proper firmware was posted above in the thread by another member. It fixed the problem for me, mostly. Now the keys and everything light up fine properly, except during music mode where the keys light up based on the sound/music you're playing. Hopefully someone can find an answer for this.

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9 Posts

06-28-2019

Netherlands

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Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 9:46 AM

This is the link to the 15inch firmware:

https://download.lenovo.com/consumer/mobiles/kyb15fw03u/kyb15fw03u.exe

 

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9 Posts

06-28-2019

Netherlands

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  • Message 10 of 61

Re: Vantage installed the wrong driver for Y740 17inch keyboard

2019-06-29, 9:48 AM

I don't use that feature, so I don't know. You could also try to install the previous firmware:

 

15inch: https://download.lenovo.com/consumer/mobiles/kyb15fw02u/kyb15fw02u.exe

17inch: https://download.lenovo.com/consumer/mobiles/kyb17fw02u/kyb17fw02u.exe

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