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04-15-2021

United States of America

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Wifi keeps disconnecting

2021-04-15, 23:11 PM

Hello, just got the Lenovo Legion 5, and my WiFi somewhy keeps disconnecting all of a sudden, and it says there's something up with the wires in my router even though I checked and there seems to be nothing wrong. None of the other devices in my house are having this problem. Could I get some advice?

Thank you.

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3161 Posts

04-23-2019

United States of America

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  • Message 2 of 5

Re:Wifi keeps disconnecting

2021-04-16, 13:35 PM

Hello @pyracanth,

 

Welcome to the Community Forums.

 

Kindly try performing a network reset on the machine.

This can be done by searching for Network reset in the start menu and rebooting the machine after it is done.

 

Kindly post your MTM (ex 82B10000FR) so that other members can join in the discussion and offer solutions.

Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

04-15-2021

United States of America

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  • Location: United States of America
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  • Message 3 of 5

Re:Wifi keeps disconnecting

2021-04-16, 16:46 PM

how do I find the MTM? Bit of a noob here, sorry

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3161 Posts

04-23-2019

United States of America

592 Signins

24084 Page Views

  • Posts: 3161
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 24084
  • Message 4 of 5

Re:Wifi keeps disconnecting

2021-04-20, 13:44 PM

Hello @pyracanth,

 

Sorry for the late reply.

 

It should be under the machine next to the S/N.

Please do not post your Serial number(S/N) here as that is private information.


Regards,

Jack_Lenovo1



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1 Posts

04-24-2021

India

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Re:Wifi keeps disconnecting

2021-04-24, 20:11 PM

Hey I have faced same issued whenever I turn off the screen like in sleep mode, but when I turn on then It shows me that No Internet Connected, So after restart the Laptop the problem is solved so is it a issue of Laptop or Window Issue? 

 

Once a legend said Don't Trust any Electronic and Beauty Products It can cheat any time. :D

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