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  • Registered: ‎08-14-2020
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Windows Menu keeps scrolling/selecting down

2021-09-20, 6:28 AM

When I pressed the Windows key and the menu pops up, it keeps going down like the down arrow button has been pressed. But it only happens in the windows menu. I've tried opening other applications but it doesn't happen. I've updated some drivers but I'm not sure if that is the problem. Can someone who's facing the same issue could help with this?


The only solution I've discovered is signing out and signing in again but that only works for the first few minutes. After opening a few applications, the issue happens again.


If anyone finds a solution, I hope could help me out on this.


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United Kingdom of Great Britain and Northern Ireland

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Re:Windows Menu keeps scrolling/selecting down

2021-09-20, 12:39 PM

I have seen this problem in the past and only on a laptop. It was caused by the position of the mouse pointer on the touchpad.

Try going into Settings/devices/mouse  & turn OFF  "Scroll inactive windows when hovering" and see if it helps.

LEGION-5-15ACH6H, 82JU002YUK, Ryzen 7 5800H + Geforce RTX 3070 16Gb Hyper X, WD Black NVMe, FHD 165Hz, BIOS 44ww.

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Re:Windows Menu keeps scrolling/selecting down

2021-09-20, 14:02 PM

Hello @emlshfy ,


Welcome to the Community Forums.


It seems like a possible problem with the OS.

Have you tried resetting the OS to see if that fixes the issue?


Here's a video with instructions: https://support.lenovo.com/ph/en/videos/vid100785-how-to-reset-your-pc-in-windows-10


Hope this helps.

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