08-22-2018 05:50 AM - edited 08-22-2018 06:04 AM
I got a prompt from the Lenovo manager last night to update my bios, I believe it’s this one because it came out in August:
So anyway, I clicked yes assuming I was supposed to do it. I ended up googling a bios update and discovered that it should never be done unless there’s something wrong because it can really mess up your laptop and not let it start up. Which is exactly what happened. (Also why do the bios updates look so shady and like they’re on Windows 98 software?)
It seemed to take a few minutes then I saw the Lenovo screen then my computer just turned black but I could hear it running. I let it sit all night and went to bed for fear of turning it off. In the morning it was exactly the same so I pressed power and nothing happened. I held down power and restarted and I saw the Lenovo screen then it just turned black again, but is still running (I can hear the fan). So it’s basically a brick right now. I don’t know why the system would suggest an update that ruins your laptop. I read online that you can put a bios on a flash drive and start up that way.
Any help is greatly appreciated!
FYI I did purchase the warranty plan with Costco so hopefully this would be covered but I’d rather try to fix it first. Thanks!
Solved! Go to Solution.
08-22-2018 08:30 AM
Very much similar scenario happene here also , last version was 4kcn28ww now updated version 4kcn44ww but mine shows symptom of booting up to desktop then after 2 -3 mins goes black and unresponsive with system fan still running.
I wanted to roll back and found old bios and downloaded it also but don't know to do it without other than from running it on desktop . And also should I do that or is there any other solution?
08-22-2018 09:52 AM
The following thread describes a similar problem with the previous BIOS for this model laptop. It is a long thread (7 pages), but it may contain useful information to help you recover from the problems that you are currently experiencing:
-- from CyberSimian in the UK
08-22-2018 10:06 AM
08-22-2018 11:35 AM
Lol I’m not too sure myself! I think I’m going to download it on a different computer and put it on a flash drive and stick it in and see if it enters a safe startup? My bf is a software developer so he’s going to look at it tonight. I’ll report back because mine is doing the same! Just totally black!
08-22-2018 05:27 PM
I was able to find the links to download previous bios in a thread, but how do you downgrade the bios from a flash drive? We've tried running the exe file from the command prompt after enabling bios flash downgrade in the bios setting. Nothing seems to be working.
08-22-2018 06:02 PM
Hi, so I read your post an the exact same thing happened to me. I managed to fix it though. Basically you have to reset your BIOS back to default settings.
To do this you have to turn it on and when the Lenovo screen pops up for a few seconds you have to furiously tap some F keys (I think F5 is the one that did it but I was very much button mashing). The windows repair thing then pops up. You then click through: troubleshoot >>> advanced settings >>> UEFI (I can't quite remember if this is the correct order),the screen will change to look like something designed in the 90s. In the bottom right it will say something like "[F9] system defaults" tap F9 then go to [yes] hit enter. Then using the arrow keys go across to exit, using arrow keys again go to "exit saving changes" and it should restart to normal.
This doesn't affect windows or anything that's on the drives.
I'm not a computer guy and I only managed to do this by piecing bits together from googling. Here are some slightly better guides.