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agnimytra
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Posts: 7
Registered: ‎05-14-2018
Location: TR
Views: 933
Message 1 of 4

Y520 Internal Mic Problem

Hello,

I bought my Y520 few days ago. I realized that my friends can't hear me or they are complaining about annoying noise when we are playing game. After that I decided to test it, I recorded my voice, result was super loudy like scratches, white noise etc. I am already looking for solutions last 3 days, tried everything what I found but when I am recording voice it's still horrible.

 

By the way it's not muted, green bars are moving, I checked for update of driver, I re-install driver, Sound>Recording>Enhancements - Disable all sound effects, it's being with that annoying voice like scratch, but when I am unchecking it, my voice being super silent and even sometimes not recording for few seconds after that being super silent again.

 

I will be so glad if someone can help me or I am thinking to return my laptop. Thank you!

Administrator
Administrator
Posts: 5,546
Registered: ‎04-19-2012
Location: SK
Views: 889
Message 2 of 4

Re: Y520 Internal Mic Problem

Hi @agnimytra,

 

Have you tried uninstalling mic driver and reseting pc, this will allow windows to look for the best driver for device.

 

Additionally, you might want to try doing the folllowing:

 

Go to Recording Devices > Properties > Levels > Microphone Array (increase it to above 90)

 

Leave microphone boost at 0 or add +10 dB if it is still low sound on 90.



Miguel 
Community Service Readiness, Spanish, Smart Device & Gaming Community Leader


 



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agnimytra
Fanfold Paper
Posts: 7
Registered: ‎05-14-2018
Location: TR
Views: 876
Message 3 of 4

Re: Y520 Internal Mic Problem

Thank you for answer

 

I uninstalled and downloaded from lenovo's official site before, this time I disconnected from internet and uninstalled all audio drivers, restarted computer and connected to the internet and I let windows to figure out all drivers and driver updates. It's so much better right now, I get rid of that annoying voice finally, thank you! Sounds so much more clear and more quality. But it's still being silent for 0,5 - 1 sec when I am recording my voice for testing. For example, I am counting until 10 for test. It's always skipping one or two number. I guess it's not normal. Do you have any idea about it?

 

 

Administrator
Administrator
Posts: 5,546
Registered: ‎04-19-2012
Location: SK
Views: 855
Message 4 of 4

Re: Y520 Internal Mic Problem

if it is just happening only at the beginning, then this is just normal Windows behavior.

 

Try to download Teamspeak and try the sound test there. This is a reliable way of testing quality.

 

https://www.teamspeak.com/en/



Miguel 
Community Service Readiness, Spanish, Smart Device & Gaming Community Leader


 



  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська  Moto English



 


 

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