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Joe8888
What's DOS?
Posts: 1
Registered: ‎04-09-2018
Location: CA
Views: 323
Message 1 of 2

Y520 laptop headset problem

Hi Everyone,

 

I just bought a Y510 one week ago, and I got my new headset today, but when I plug-in my USB headset, there is nothing show up on my screen. The computer is not able to detect the Headset. Just wanna check is there anyone has the same issue or maybe has the solution.

 

Thanks

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 288
Message 2 of 2

Re: Y520 laptop headset problem

Hello Joe8888

Thanks for using the Lenovo forums.


What sort of headset are we talking?

 

Does it perhaps require some drivers, check the manufacturer`s website, if any is available.

 

Check the headset with another unit, see if it is working there.

 

Try to download the Audio and Chipset drivers for the unit from the support page. Make sure to reboot after an update on the unit.

Hope this helps, let us know how you get on.


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