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09-03-2019

MY

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Y520 legion lenovo , the laptop keeps on crashing

2019-09-03, 0:53 AM

Hi , have bought this laptop Y520-151KBM about a year ago and the laptop has been crashing very frequently . Even when simply browsing the net , it will crash . The whole screen will freeze and nothing will happen it just stays there or it will just go into  blue screen.

 

HAS CRASH 3 times today.

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601 Posts

08-01-2018

US

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Re: Y520 legion lenovo , the laptop keeps on crashing

2019-12-18, 16:11 PM

Hi lionkwan!

 

Welcome to the Community Forums!

 

Are you still having BSOD errors on your computer? Based from the error code, it is a bit vague. It can be an issue with the Operating System or caused by drivers. 

Let's isolate the case by running a hardware scan first on our support website https://support.lenovo.com/us/en/ by entering the serial number of your computer and click on Diagnostics. 

 

If there are no hardware issues found. Check for further updates needed on the Operating System by going to Settings > Updates. 

 

Apologies for the delayed response. 


Regards,

Jerry_Lenovo



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1 Posts

09-18-2020

CA

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Re:Y520 legion lenovo , the laptop keeps on crashing

2020-09-18, 22:55 PM

I have the same problem, After some of Windows10 update I get blue screen several time a day.

All updates from Microsoft and Lenovo web site are installed. 

Does anybody have solution of the problem? 

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