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2 Posts

04-07-2021

France

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Y540-15IRH freezes randomly

2021-04-07, 12:41 PM

Hi,

 

My PC freezes randomly, whether it's playing a game or just on the desktop with no application running.
I did a restore, updated Windows, all the drivers, the BIOS but it continues.
I looked at a lot of forums but I did not find anyone who could help me.
Thank you for your interest

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2304 Posts

04-23-2019

United States of America

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Re:Y540-15IRH freezes randomly

2021-04-07, 14:21 PM

Hello @supastoff,

 

Welcome to the Community Forums.

 

I would recommend checking the Lenovo vantage app to check if you have Hybrid mode turned on.
Kindly switch it to Discrete graphics mode and check if that will resolve the issue.


Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

04-07-2021

France

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  • Posts: 2
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Re:Y540-15IRH freezes randomly

2021-04-07, 14:30 PM

Thank you, I will try this and I will keep you informed

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5 Posts

03-28-2021

Sweden

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Re:Y540-15IRH freezes randomly

2021-04-07, 16:15 PM

@ supastoff wrote:

Hi,

 

My PC freezes randomly, whether it' playing a game or just on the desktop with no application running.
I did a restore, updated Windows, all the drivers, the BIOS but it continues.
I looked at a lot of forums but I did not find anyone who could help me.
Thank you for your interest

 

Any undervolt applied?

How is the heat, have you monitored it for example core-temp? 

Is it happening regardless of on batterypower or on ac-power?

 

If you do a chkdsk on the systemdisk, does it come up with any errors?

 

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