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Paper Tape
Posts: 6
Registered: ‎08-18-2016
Location: IT
Views: 385
Message 1 of 2

Y700-15ISK - Audio and shutdown problem

Hello guys, i have a problem with my computer (Y700 15ISK Laptop - ideapad). After normal use, the computer does not turn off: when I go to shut down the system it disconnects the account.
Last time when I encountered this problem I restarted on the system (several minutes) and after it is turned off normally.
What can I check to solve this problem?


Sometimes I do not feel the sound if detachment and attack the headphones.

Thanks guys.


Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.


Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 304
Message 2 of 2

Re: Y700-15ISK - Audio and shutdown problem

Hi there, Beppe –


Thank you for writing in to the Lenovo Forum - happy to have you here today.


Please update the BIOS


Update us how it goes.   







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