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Beppe
Paper Tape
Posts: 6
Registered: ‎08-18-2016
Location: IT
Views: 383
Message 1 of 2

Y700-15ISK - Audio and shutdown problem

Hello guys, i have a problem with my computer (Y700 15ISK Laptop - ideapad). After normal use, the computer does not turn off: when I go to shut down the system it disconnects the account.
Last time when I encountered this problem I restarted on the system (several minutes) and after it is turned off normally.
What can I check to solve this problem?

 

Sometimes I do not feel the sound if detachment and attack the headphones.


Thanks guys.

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 302
Message 2 of 2

Re: Y700-15ISK - Audio and shutdown problem

Hi there, Beppe –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Please update the BIOS

 

Update us how it goes.   

 

 

 

       

Regards,

 

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