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archiybrid
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Posts: 3
Registered: ‎09-26-2017
Location: US
Views: 1,450
Message 1 of 3

Y700-15ISK Laptop (ideapad) keyboard unresponsive

Hi everyone,  I have a problem with the keyboard on my laptop which becomes unresponsive sometimes.  This usually happens after running some kind of program.  I've talked to a support technician and they told me to run the solution program Lenovo has to find out what kind of problem it is and the results showed nothing was wrong with it.  This problem has happened about 10 times so far since I've bought this laptop and I figured it was time to get a solution to this.  Does anybody have advice?  Thanks

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Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,411
Message 2 of 3

Re: Y700-15ISK Laptop (ideapad) keyboard unresponsive

Hi Archiybrid

 

Welcome to Lenovo Forums,

 

Your issue might be similar to this threads please go through it

Thread1

Thread2

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

archiybrid
Fanfold Paper
Posts: 3
Registered: ‎09-26-2017
Location: US
Views: 1,394
Message 3 of 3

Re: Y700-15ISK Laptop (ideapad) keyboard unresponsive

Updating the system from the Lenovo website seemed to have worked for now.  I will update this post if necessary, but for now, thanks for the help. Smiley Happy

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