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bryanfowler
What's DOS?
Posts: 1
Registered: ‎11-30-2016
Location: US
Views: 1,143
Message 1 of 5

Y700-15ISK - My keyboard periodically stops working while playing League of Legends.

Every once in a while, while the players are loading into the game, my keyboard compeletly stops working. The backlight stays on, but nothing works, I tried Ctrl+Alt+Delete,Alt+Tab, Esc, et cetera.. but nothing works. The only way to fix it is to turn off my computer manually, which results in a pop, coming from inside the computer. My computer is a Y700-15ISK Laptop (ideapad) - Type 80NV00QTUS. I would greatly appreciate some help. (It doesn't only happen while playing League of Legends, it has happened while doing other things, but very rarely.)

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,090
Message 2 of 5

Re: Y700-15ISK - My keyboard periodically stops working while playing League of Legends.

Hi there, Bryan                       -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Is this something that would happen as soon as you log in within Windows? 

 

How about using the onscreen keyboard or using and external USB keyboard?

 

If a recent windows update just happened before this event, a system restore to a previous working date may help. Proceed to updates from Windows so it would hold back any unexpected driver change in the future as this usually happens on Windows update related cases. 

 

Update us how it goes.

 

 

 

 

Regards,

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

gch454
What's DOS?
Posts: 1
Registered: ‎01-20-2017
Location: US
Views: 1,019
Message 3 of 5

Re: Y700-15ISK - My keyboard periodically stops working while playing League of Legends.

I am having this exact issue and I have updated all the newest updates. I have to hard reset my computer for the keyboard to start working again. It happenes all times, both when charging (sometimes around 55%) to randomly when uncharged. It is very aggrevating.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 998
Message 4 of 5

Re: Y700-15ISK - My keyboard periodically stops working while playing League of Legends.

Gch,

 

If the keyboard is working fine on the login screen and then suddenly stops functioning when you get to the desktop / metro screen then the problem might be with the Filter Keys - similar to this thread.

 

Try to turn off Filter Keys by going to Control Panel > Ease of Access > Ease of Access Center > Make the keyboard easier to use > uncheck Turn on Filter Keys then hit apply.

 

Link to picture

 

If same problem, you may want to consider doing a  Refresh / Reset.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

robert_ne13
What's DOS?
Posts: 1
Registered: ‎04-14-2018
Location: AR
Views: 496
Message 5 of 5

Re: Y700-15ISK - My keyboard periodically stops working while playing League of Legends.

same laptop and same issue any solution? and it happen with more frequency when i play with spotify opened i think its a drivers of keyboard problem

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