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03-27-2016

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Y700 Problems - Multi-Touch Mousepad Gltches, Built-in Mic Not Working, Intel HD Driver Failure

2016-03-28, 1:23 AM

Hello fellow Lenovo users,

 

My first two copies of this laptop (open box) failed within days, but I love the design, specs, and price range so much that I decided to stick with the model and get a brand new one. While this one is at least stable, there are still some problems I am having, and I am wondering if there is anything I may be able to do to fix them (as far as driver updates/reinstallation, etc.).

 

The problems I have been having are:

1. There seems to be a problem with the mousepad recognizing multi-touches. When scrolling down a page with two fingers (moving them up), there are no problems. However, when scrolling up a page, the computer only seems to register every few movements.

 

Additionally, sometimes the mouse thinks that I have three fingers on it and does that weir alt-tab zoom thing. However, when I actually use three fingers, it seems to pick that up mostly fine. For some reason it just seems to register two fingers as three rather frequently (yes I am sure that my left hand or anything is not also on the mouse when my two fingers are).

 

2. The built-in mic does not work. It seems to only barely register sound in recording devices. It is nowhere near being functional; I have tried testing it on Skype and people can barely hear me whatsoever.

 

3. Intel HD Graphics Driver fails and then recovers occasionally.I don't want this to grow into a bigger problem, as the open box copies I got had display issues.

 

Thanks for any input.

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3848 Posts

12-11-2015

US

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  • Posts: 3848
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  • Message 2 of 2

Re: Y700 Problems - Multi-Touch Mousepad Gltches, Built-in Mic Not Working, Intel HD Driver Failure

2016-03-28, 2:28 AM

 

For the mouse, I would try adjusting the sensitivity following the instructios here.   There are a lot of tweaks and adjustments that may make it more to your liking.     If that still fails, reinstall the Synaptics touchpad driver.

 

 

How to Adjust Touchpad Sensitivity (Note: this is for Thinkpads, but yours should be similar)

https://support.lenovo.com/us/en/documents/ht075745

 

 

See this article for your microphone issue as it may resovle that problem

 

Built in microphone is not working in Windows 10 – ThinkPad

https://support.lenovo.com/us/en/documents/ht104054

 

Not sure about your Intel Graphics issue... does your machine have the discrete nVidia GTX 960m card as well as the Intel APU?

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