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1 Posts

07-23-2016

US

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  • Posts: 1
  • Registered: ‎07-23-2016
  • Location: US
  • Views: 13
  • Message 1 of 1

Y700 Touch 3.5mm jack not working

2016-07-23, 9:31 AM

So, when I got this laptop a month or so ago, one of the first things I did was grab a bunch of driver updates from the support site. I don't know if it worked before this, but afterwards, my audio jack is completely non-functional. It doesn't even show up in Windows' "playback devices" or "recording devices" dialogue menus. Additionally, my Bluetooth headphones show up twice. However, one "device" sounds fine while the other sounds muffled and scratchy. When I change to the recording devices tab, audio stops playing through them.

 

I've rolled the audio driver back to what came with the laptop (I think) and now the mic doesn't show up in playback devices, which it used to.

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