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CCIBOSS
What's DOS?
Posts: 2
Registered: ‎02-09-2016
Location: Ohio USA
Views: 972
Message 1 of 3

Y700 - WVC007002-UL7WOI error

I'm getting this error from the Lenovo diagnostic tool.  It says the intel graphics 530 device is throwing the error.  I have an ideapad Y700.  In the details it says it failed the Mathmatical Operations test.  How do I fix this?  Thanks

 

 

Moderator comment: Model added to subject for clarity.

Administrator
Administrator
Posts: 6,815
Registered: ‎09-03-2014
Location: SK
Views: 937
Message 2 of 3

Re: Y700 - WVC007002-UL7WOI error

Hello and welcome to the community,

 

could you ensure that the version of the Lenovo Solution Centre you have installed is the latest version; there were some issues recently with it issueing false negatives.

 

https://support.lenovo.com/us/en/lenovodiagnosticsolutions/downloads

 

You might also like to review the following thread;

 

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y700-hd-graphic-driver-530-video-card-problem/m... 

 

Please let us know if either of the above helped you resolve the issue.

 

Andy

 

English Community Leader
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CCIBOSS
What's DOS?
Posts: 2
Registered: ‎02-09-2016
Location: Ohio USA
Views: 901
Message 3 of 3

Re: Y700 - WVC007002-UL7WOI error

I got it working.  I followed the instructions on one of the threads you pointed me to.

 

I went to device manager, selected the video and updated the driver.  It passes everything now.  Thanks for the help.

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