Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

8 Posts

01-19-2016

Poland

13 Signins

166 Page Views

  • Posts: 8
  • Registered: ‎01-19-2016
  • Location: Poland
  • Views: 166
  • Message 11 of 38

Re: Y700 black screen

2016-01-20, 18:15 PM

Hello!

Nicely said Systox!

Offcourse, malfunctions can happen to every manufacturers etc. They are probably learning on their errors.

But here we have something very strange...

Previous model (Y50, Y70) had a problem with blinking, flickring screens.

There'a a thread about this, over one year old!

No clear cause and solution was announced by Lenovo.

Year has passed, Lenovo released succesor to the Y50/70. Redesigned, improved etc.  Gues what! 

Y700 has exactly the same issue with flickering screen! 

I've just sent mine to service after 5 days of using it.

That is not normal!

Reply
Options

49 Posts

06-28-2015

Florida

54 Signins

437 Page Views

  • Posts: 49
  • Registered: ‎06-28-2015
  • Location: Florida
  • Views: 437
  • Message 12 of 38

Re: Y700 black screen

2016-01-21, 1:16 AM

I will count my blessings that mine hasn't had any issues. I hope they resolve your problems for good and this doesn't come up again. What an annoying thing to have happen. :(

 

 

Minox, no, no question. if that's true then you guys really got the shaft. That's a huge issue. You should contact lenovo to take responsibility and notify their customers if this is a wide spread issue.

Reply
Options

8 Posts

01-19-2016

Poland

13 Signins

166 Page Views

  • Posts: 8
  • Registered: ‎01-19-2016
  • Location: Poland
  • Views: 166
  • Message 13 of 38

Re: Y700 black screen

2016-01-21, 11:42 AM

Thank You!

I agree. It's not a very nice situation. 

It's hard to get back to Your old device, once You had such a nice machine in Your hands :(

We'll see. Mine Y700 has just been delivered to service. I'm awaiting for some info.

Reply
Options

49 Posts

06-28-2015

Florida

54 Signins

437 Page Views

  • Posts: 49
  • Registered: ‎06-28-2015
  • Location: Florida
  • Views: 437
  • Message 14 of 38

Re: Y700 black screen

2016-01-21, 13:17 PM
Yeah, i bet! I even sold my previous device so if this dies i'm so screwed. I'm stuck in the caribbean for the next 3 months... Guess where they don't support shipping to?

Anyway, is there anything i can do or test out on the laptop while you wait for your repairs?
Reply
Options

8 Posts

01-19-2016

Poland

13 Signins

166 Page Views

  • Posts: 8
  • Registered: ‎01-19-2016
  • Location: Poland
  • Views: 166
  • Message 15 of 38

Re: Y700 black screen

2016-01-21, 13:33 PM

You're stuck in the CARIBBEAN?!?!? You poor guy, i'm so sorry for You... :smileyvery-happy:

 

Don't mess with Your laptop, enjoy it working fine. Hopefully forever :)

Reply
Options

4 Posts

01-19-2016

Polska

21 Signins

94 Page Views

  • Posts: 4
  • Registered: ‎01-19-2016
  • Location: Polska
  • Views: 94
  • Message 16 of 38

Re: Y700 black screen

2016-01-21, 16:17 PM

systox, turn off sleep at windows energy manager, turn off monitor shutdown. THis would help, but I'm not sure for 100%.

 

When You must leave, turn off laptop.. Thats all.

Reply
Options

18 Posts

12-28-2015

Poland

42 Signins

285 Page Views

  • Posts: 18
  • Registered: ‎12-28-2015
  • Location: Poland
  • Views: 285
  • Message 17 of 38

Re: Y700 black screen

2016-01-27, 14:22 PM

Did any of you guys got the laptop back from the repair center? Or at least did you get any info from Lenovo? 

 

Reply
Options

5 Posts

01-27-2016

princeton

6 Signins

83 Page Views

  • Posts: 5
  • Registered: ‎01-27-2016
  • Location: princeton
  • Views: 83
  • Message 18 of 38

Re: Y700 black screen

2016-01-27, 15:56 PM

I have the same problem, black screen... only backlit of the keyboard... 20days after I recieving it!!!!

 

It's terrible

 

Do you have any update on repair from lenovo?

Reply
Options

11 Posts

01-28-2016

United States

13 Signins

63 Page Views

  • Posts: 11
  • Registered: ‎01-28-2016
  • Location: United States
  • Views: 63
  • Message 19 of 38

Re: Y700 black screen

2016-01-28, 15:40 PM

I created an account just so I could say I'm having the exact same issue.

 

This started the DAY I received the new laptop (my first Lenovo, NOT impressed.)... within the first half hour of use.

 

It has happened several times since, both when waking up from Sleep and also during regular use. Sometimes during the black screen (not true black as in it's off, you can see it's lighter as the screen IS powered on) I'm able to hit the Windows key and see the desktop/start menu, when releasing the Windows key it goes back to a black screen.

 

The only solution is a hard reboot, and after that it seems like just a matter of time until it reoccurs, so I'm unable to do any work on it or use it for presenations.

 

I've updated the graphics drivers and have not had the problem since. If that doesn't end up being a fix I suppose I'll start the tedious process of dealing with customer support, or just return the thing entirely.

 

I'm not a Mac fan, but I've worked on Mac Book Pros for 7 years with zero issues of this magnitude. I buy a Lenovo and have one in the first 30 minutes.........

Reply
Options

18 Posts

12-28-2015

Poland

42 Signins

285 Page Views

  • Posts: 18
  • Registered: ‎12-28-2015
  • Location: Poland
  • Views: 285
  • Message 20 of 38

Re: Y700 black screen

2016-01-28, 17:17 PM

Did you try to press Fn + F3? 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms