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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 398
Message 11 of 13

Re: Y700 start menu keeps popping up

I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

Regards,

 

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Mathk25
Fanfold Paper
Posts: 8
Registered: ‎02-20-2017
Location: CA
Views: 390
Message 12 of 13

Re: Y700 start menu keeps popping up

Yes, that's what I did. I had to contact them to see what are the options. They send me a box in which I'll have to place my laptop with all the informations they'll need. Sadly they didn't want to replace it because, apparently, I didn't take this warranty, even though there was only one warranty available when I bought this laptop. Only the one year repair warranty was available, so I'm kinda disappointed Smiley Frustrated... I should be able to send my laptop tomorrow so I'll update you with this when I get back my laptop.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 377
Message 13 of 13

Re: Y700 start menu keeps popping up

Did the issue get resolved?

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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