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Y7000 SSD issues

2020-03-26, 1:08 AM

Having some issues with my laptop SSD dying, would appreciate some help as it was the only thing keeping me sane during Corona.

 

Yesterday my Y7000 got a BSOD and completely froze. The 0% progress never changed. I had to restart the machine and it told me there was no bootable media. Entering Bios revealed that there was no longer a SSD attached.

 

I called support and they said they were too busy to do anything until Corona was over and that was that.

 

Since then I googled some youtube videos on fixing the issue and ended up taking the case off and cleaning the SSD contacts with some compressed air. Put everything back together and it actually worked perfectly for about 4-5 hours. Unfortunately, the issue is back again after the same style of crash. This time cleaning it only made it last for about 10 minutes before another BSOD and no hard drive detected.

 

I have also tried taking an SSD from my old laptop to use temporarily but that SSD uses SATA connection instead of the M.2 that the Y7000 started with. Internet seems to think if it fits(it does) it will work but the laptop is not seeing the SSD in the bios(I think, not sure if there is any trick here) and will not boot up.

 

I am at a loss on what to do. Do I have to get a new M.2 SSD and start from scratch? How do I even reinstall windows without a CD key? Is there any way to keep my files? Is there any way to get the old SDD to work(Either one since that would be relatively cheap)? I am completely out of ideas and would really love any help during this most boring time. 

 

Thanks!

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1018 Posts

05-01-2012

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Re:Y7000 SSD issues

2020-03-26, 7:08 AM

Re-installing Windows 10 doesn't need CD key. The key is already "burned" into the motherboard.

Just download Windows 10 from Microsoft using Microsoft Windows 10 Media Creation Tool : 

https://www.microsoft.com/en-us/software-download/windows10

You can re-install keeping all your files and software, online, or better still, download ISO file and run the setup.exe, again, keeping all your software and data.

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4 Posts

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Re:Y7000 SSD issues

2020-03-26, 15:16 PM

Can you please elaborate on this process? I download the tool on a different PC? Or on the broken one? How does it keep the files and how does it use this file when I need to get a new SDD? Are you just telling me I can download windows on the same device and reinstall it on the dead SDD? If so I don't understand how that is helpful.

 

Nice name btw.

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1018 Posts

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Re:Y7000 SSD issues

2020-03-26, 18:33 PM

You can download the ISO file on any device. You should download the same home/pro/64bit you have now.

If your windows doesn't boot you should burn the ISO file on a USB stick (use Rufus application) and boot from the USB.

During the install Windows will ask you if you want a clean install wiping all data or you want to install keeping your software and data.

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Re:Y7000 SSD issues

2020-03-27, 1:33 AM

Oh, if I understand correctly you are trying to get me to reinstall Windows on the existing SDD so I can keep the data and windows key. Unfortunately this doesn't help at all as the hard drive disconnects repeatedly and needs to be replaced entirely with a new SDD unless someone has a solution to save it. So I would need to get a new SDD and then I would still have no way to keep my files or windows installation. I also have no way to move files from 1 SDD to the other as there is only 1 SDD port as far as I know.

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1018 Posts

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Re:Y7000 SSD issues

2020-03-27, 6:27 AM

First, you surely take a weekly, monthly.. full image backup of your system to an external drive.

If not and your SSD died, you will lose all your data.

What sort of drives do you have ? M.2 SSD with no HD ? 2.5" SSD ?

Try to take out the SSD check connections and insert the SSD and check your system.

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4 Posts

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Re:Y7000 SSD issues

2020-03-28, 0:19 AM
Yes, please see the original post. There is a M.2 SSD. I have taken it out and cleaned connection with compressed air and put it back in multiple times. It works for about 5 minutes before BSOD and SDD disappearing from BIOS/laptop no longer booting.
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Re:Y7000 SSD issues

2020-03-28, 6:42 AM

First, in those 5 min. that the SSD works don't run anything else but create a full backup image copy of your system to an external drive.

Use the free Macrium Reflect for creating the image file.

After that buy a new M.2 SSD, the best are from Samsung and restore your image to the new SSD.

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  • Message 9 of 10

Re:Y7000 SSD issues

2020-03-29, 4:24 AM

Assuming I have enough time to make full backup with the program you mentioned, would I use the external harddrive to boot windows after installing a new/blank M.2 SSD? Or is there more to it than that to get Windows and Windows license onto the new SSD?

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1018 Posts

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Re:Y7000 SSD issues

2020-03-29, 6:41 AM

After creating the image you also create a bootable/rescue USB stick from which you boot and restore the image.

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