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grimS
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Posts: 10
Registered: ‎07-14-2017
Location: LV
Views: 3,057
Message 1 of 15

Y720 cannot find where to download Nerve Sense

Hi, I just bought the Y720 with DOS. I did a lot of reading before buying it, and read through the typical problems/solutions in this forum with Graphics drivers, mouse stuttering, nerve sense, etc.

 

Even though I was prepared, I'm still facing some problems now - after fresh Windows 10 install I have no Lenovo software on it. Therefore 2 questions:

1) By opening the forum links to Nerve Sense Gaming Zone 2 http://support.lenovo.com/us/en/downloads/ds119363, it shows me page not found. Or to be precise: "Pre-Installed-Lenovo-Software". I cannot find where to download the Nerve Sense, can you please help?

2) I cannot find a list of Lenovo softwares what I should have and where to donwload them, could you help on this one as well? I read some topics on Dolby, but cannot find where to download it.

 

Fingers crossed.

chinhchilla
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Posts: 51
Registered: ‎06-03-2017
Location: US
Views: 3,045
Message 2 of 15

Re: Y720 cannot find where to download Nerve Sense

The easiest solution is to download Lenovo Companion from the app store, then do a System Update and it should show you all the available software. Otherwise:

 

Y720 Drivers:

http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/legion-series/legion-y720-15ikb/down...

 

 

For some reason the direct link to the latest Nerve Sense installer is not working atm.

grimS
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Posts: 10
Registered: ‎07-14-2017
Location: LV
Views: 3,036
Message 3 of 15

Re: Y720 cannot find where to download Nerve Sense

Ok, I installed the Lenovo Companion. There were no additional new drivers for my laptop since I did the updating from lenovo homepage.

Still - Nerve Sense is nowhere to be found. I feel the problem here is not with finding newest drivers, but with missing software itself.

 

Getting quite desperate here, please help Smiley Sad

 

P.S. The same goes for Dolby

sclexman
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Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 3,000
Message 4 of 15

Re: Y720 cannot find where to download Nerve Sense

The Lenovo Server is down for any downloads.  Check back next Wednesday.

madrabbit88
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Posts: 24
Registered: ‎07-02-2017
Location: HU
Views: 2,981
Message 5 of 15

Re: Y720 cannot find where to download Nerve Sense

You are not the only one who have issue with downloading apps from Lenovo site. 

Few days ago, I was issue with drivers from the site. I couldn't downloaded. Site was very slow, sometimes connections dropped. Interesting Idk why, but this problem is solved, after one day. 

grimS
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Posts: 10
Registered: ‎07-14-2017
Location: LV
Views: 2,974
Message 6 of 15

Re: Y720 cannot find where to download Nerve Sense

sclexman, you're saying that for 5-6 days after buying the laptop I will not be able to get it up and running properly? Why would servers be down for such a long time?

Am I right that I should not be playing games without the extreme cooling turned on? That means I will not be able to test the laptop and see whether there are any defects. The return policy in my country is only 2 weeks.

Do you think is there any way to get the Nerve Sense sooner? Smiley Sad
Justin76
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Posts: 39
Registered: ‎07-07-2017
Location: AU
Views: 2,959
Message 7 of 15

Re: Y720 cannot find where to download Nerve Sense

I have only tried extreme cooling just to see how it works, I never use it and I game for hours on end. Have been playing Tomb Raider, Ryse son of Rome, Batman, Witcher 3 Doom and others all Max settings without heat problems.
grimS
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Posts: 10
Registered: ‎07-14-2017
Location: LV
Views: 2,958
Message 8 of 15

Re: Y720 cannot find where to download Nerve Sense

Ok, so good news - found the instalation file for Nerve Sense Gaming Zone 2. Now everything works!

If anyone is as desperate as me, I should be able to upload the file to a server for you.

Now for the Dolby Atmos - maybe someone has the installation file?
Justin76
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Posts: 39
Registered: ‎07-07-2017
Location: AU
Views: 2,955
Message 9 of 15

Re: Y720 cannot find where to download Nerve Sense

Didn't Dolby Atmos come with the Windows Creator's Update?

grimS
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Posts: 10
Registered: ‎07-14-2017
Location: LV
Views: 2,952
Message 10 of 15

Re: Y720 cannot find where to download Nerve Sense

Looks like it didn't.

Another question - what is the RAM usage for your Y720s (at idle)? I.e with no browsers or games turned on.

Mine shows that around 1.9GB or 25% of 8GB is used when idle and no aftermarket softwares running, is it normal? Seems quite high.

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