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01-13-2021

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[Y740 15irhg rtx 2060] Dolby vision Drivers on Windows Reinstall

2021-01-13, 9:38 AM

After reinstalling windows, if I install the separate dolby vision app and hevc extensions, the dolby access app shows black screen for any dolby vision video and netflix does the same. I saw there was a dolby vision driver for legion 5 and hoping if there is one for y740 or any help to solve the issue

Thank you.

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899 Posts

04-23-2019

US

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Re:[Y740 15irhg rtx 2060] Dolby vision Drivers on Windows Reinstall

2021-01-13, 16:54 PM

Hello @We5nik,

 

Welcome to the Community Forums.

 

Have you tried installing the Audio drivers from the driver list in the support website?

 

You can find them here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/legion-series/legion-y740-17irhg/downloads/driver-list

 

Also since the issue is with apps not opening or displaying have you tried uninstalling and reinstalling the said apps with issues?

Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

01-13-2021

IN

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  • Posts: 2
  • Registered: ‎01-13-2021
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Re:[Y740 15irhg rtx 2060] Dolby vision Drivers on Windows Reinstall

2021-01-14, 14:09 PM

I have dolby atmos installed and working. The problem is with dolby vision. It doesn't work if I install it form microsoft store. 

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