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4 Posts

02-12-2021

Canada

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  • Message 11 of 23

Re:Y740 Bricked

2021-02-12, 17:14 PM

Just got of the phone with the legion support.  Mobo needs to be replaced, they are sending someone out to replace it next business day providing there are parts.

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7 Posts

02-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 12 of 23

Re:Y740 Bricked

2021-02-12, 17:19 PM

In warranty?

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12 Posts

02-10-2021

Viet Nam

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  • Message 13 of 23

Re:Y740 Bricked

2021-02-12, 17:43 PM

I'm in the same situation and hopefully that there's proper chance for people without warranty like me

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4 Posts

02-12-2021

Canada

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  • Message 14 of 23

Re:Y740 Bricked

2021-02-12, 17:58 PM

Yeah I am still within my warranty.

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6 Posts

02-12-2021

United Arab Emirates

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  • Message 15 of 23

Re:Y740 Bricked

2021-02-12, 20:06 PM

Same here, legion y740 got bricked. Bad bios update 

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3 Posts

02-16-2021

United States of America

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  • Message 16 of 23

Re:Y740 Bricked

2021-02-16, 12:31 PM

Same thing here. Y740 bricked because of BIOS V. 1.11.

 

"Mobo needs to be replaced, they are sending someone out to replace it next business day providing there are parts."

 

What kind of warranty do you have? Basic warranty or onsite?

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4 Posts

02-12-2021

Canada

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  • Message 17 of 23

Re:Y740 Bricked

2021-02-16, 14:46 PM

Legion ultimate support onsite.

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1518 Posts

04-23-2019

United States of America

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  • Message 18 of 23

Re:Y740 Bricked

2021-02-16, 16:37 PM

Hello @AjR6,

 

Sorry for the late reply.

 

I went ahead and checked this with support.

They have advised that since the backflash bricked the machine we must send it in for service.

 

Regards,

Jack_Lenovo1

 

 



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7 Posts

02-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 19 of 23

Re:Y740 Bricked

2021-02-16, 17:07 PM

Hi Jack,

 

Tech support have been useless and the only method of resolve is to send it for a chargeable repair.

 

I am now going down the legal route as I can't see how I can be charged for a repair which an official update has caused.

 

There is also no way to contact anyone to complain, either email or phone. The whole thing is ridiculous and I'll never touch Lenovo products again. I would advise anyone looking for a laptop to give Lenovo a wide birth, it's not worth the hassle especially when they release the software which you then have to pay to have fixed.

 

Thanks for checking.

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4 Posts

02-10-2021

Canada

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  • Message 20 of 23

Re:Y740 Bricked

2021-02-20, 7:33 AM

I too have this problem and out of warranty by a month what are you going to do about it Lenovo poeple , fix your mistakes!!!!!

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