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21 Posts

08-27-2021

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iCue Battey life issue

2021-08-27, 17:21 PM

So the new iCue software update did NOT fix the battery life. I’d love some kind of explanation from Lenovo or Corsair. Yeah good luck with that. When you install icue the software activates the gpu even though the gpu says it has NO programs in use with the Nvidia indicator. On hwinfo you can see that the gpu is doing something which is making it draw additional power. I went through and changed every single Corsair service to use the integrated gpu even though it said it was already using it. That did nothing too. Here are pics to prove the difference in power draw. Can’t someone from one of these million dollar companies fix this?  Are we just screwed with lame built in lighting. 

DBC047BC-F377-4B27-A0D0-05170B50A668.jpeg 3A34B48F-AAF4-4686-A243-CF762A8F9360.jpeg
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4997 Posts

04-23-2019

United States of America

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Re:iCue Battey life issue

2021-08-27, 23:22 PM

Hello @Photofeim ,

 

Welcome to the Community Forums.

 

Sorry to read about your experience.

Since you are using the latest iCue build some users have been trying to revert back to the original version that came with the machine.

Here's a discussion regarding that topic: https://forums.lenovo.com/t5/Gaming-Laptops/What-Corsair-ICUE-version-that-your-Legion-7-16ACHg6-Laptop-originally-installed-out-of-the-box/m-p/5091828?page=1#5394781


Hope this helps.
Regards,
Jack_Lenovo1



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21 Posts

08-27-2021

United States of America

10 Signins

60 Page Views

  • Posts: 21
  • Registered: ‎08-27-2021
  • Location: United States of America
  • Views: 60
  • Message 3 of 3

Re:iCue Battey life issue

2021-08-27, 23:58 PM

The original version does the same thing as those screenshots show above. The power draw is ridiculous with icue. There is and has been no fix for it. There is no way someone is getting over 4 hours of battery life with any version of icue. I’m happy to be proven wrong and see a screenshot of the idle computer only using like 12 watts of power with icue installed 

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