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76 Posts

08-13-2016

United States of America

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lenovo y700 black screen?

2016-10-08, 13:12 PM

screen won't turn on again if it goes off.even if windows is still active and didnt' go into sleep mode.

when move my mouse or click it or click the pad it is supposed to wake up or the screen is supposed to work

that doesn't work.

i have to press the power button then move the mouse or click it.

i have reinstalled covery and also updated intel card via windows update

and updated nvidia card.

 

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76 Posts

08-13-2016

United States of America

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Re: lenovo y700 black screen?

2016-10-19, 9:44 AM

thank u i just installed it.

but i have already solved the problem be4 by installing latest chipset driver and reinstalling windows 10 original copy from meda creation tool over the the image that came with the laptop 

so the problem is fixed.

thanks

 

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3815 Posts

12-24-2015

India

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Re: lenovo y700 black screen?

2016-10-17, 9:41 AM

Hi there, Sinf          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

In response to customer reports of Y700-15ISK, Y700-Touch 15ISK, and Y700-17ISK laptops not powering on, or powering on with no display, a solution has made available via BIOS update. 

 

Version 30, CDCN30WW, can be found here:http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-15isk/do...

 

Update us how it goes.

 

 

 

 

Regards,

 

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76 Posts

08-13-2016

United States of America

112 Signins

433 Page Views

  • Posts: 76
  • Registered: ‎08-13-2016
  • Location: United States of America
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Re: lenovo y700 black screen?

2016-10-19, 9:44 AM

thank u i just installed it.

but i have already solved the problem be4 by installing latest chipset driver and reinstalling windows 10 original copy from meda creation tool over the the image that came with the laptop 

so the problem is fixed.

thanks

 

0 person found this solution to be helpful.

This helped me too

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3815 Posts

12-24-2015

India

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Re: lenovo y700 black screen?

2016-10-20, 5:58 AM

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!:smileyhappy:

 

 

 

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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1 Posts

01-28-2017

Mexico

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Re: lenovo y700 black screen?

2017-01-28, 18:40 PM

 

I tried to install the update of BIOS but it trows me an error, saying that the version of ROM file is the same as that of BIOS. Not sure what that means.

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76 Posts

08-13-2016

United States of America

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Re: lenovo y700 black screen?

2017-01-28, 21:22 PM

try to update the chipset not the bios and anyway if there is an update for the bois install it 

but mainly if you still have this problem i managed to solve it by downloading windows 10 from media creation tool for home then installing it after mounting it to a virtual drive install it as a normal program it  will install over the current copy of oem that came with your laptop that worked for me 

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9 Posts

10-01-2016

United States of America

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Re: lenovo y700 black screen?

2018-01-03, 13:36 PM

If you are having a problem with a black screen of death, no mouse and no booting. I have the same issue and I fixed doing the follow procedures.

A. Open the back led of the laptop (remove all screws at the back).

B. Shutdown and disconnect the power cable from the laptop.

 1. Remove the battery plug(connector) as shown on pic number 1 (yellow)

 2. Open the laptop and press power button for at least 40 second to 1 minute.

 3. Then disconnect the CMOS battery plug(connector) as shown on pic number 2 (green)

 4. Reconnect the battery plug(connector) without power cable and click power button (It will now boot up and after finishing the boot turn off the Windows normaly)

 5. Go back and reconnect the the CMOS battery plug(connector).

 6. Turn on again to see if every thing is fine then turn off and close the back led.

 7. Done.

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4 Posts

02-22-2017

Malaysia

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  • Message 8 of 8

Re: lenovo y700 black screen?

2019-09-07, 22:13 PM

It worked few times before but now it no longer worked... any idea why?

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