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04-18-2016

UK

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my ideapad Y700 can't use multi-finger clicking

2016-04-18, 16:15 PM

Hi, Everyone

 

I bought new Lenovo ideapad Y700 but i have problem to use 2 finger tap not work. (like right click on touch pad)

i saw another topic, it just have Y50 that look like my laptop. But it not work to fix this problem.

 

This link i try but faill : https://www.youtube.com/watch?v=QUaKrOVScIE

(i not Synaptics in Regedit.)

 

who can solve my problem , help please.

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3815 Posts

12-24-2015

IN

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Re: my ideapad Y700 can't use multi-finger clicking

2016-04-19, 10:07 AM

Hi Swirl,

 

Welcome to Lenovo Forums.

 

What solved the problem for me was to go to "device manager" -> "system devices", locate "Synaptics SMB Driver", and either disable it or delete it. The touchpad two-finger-tap should then immediately start working. 

 

Also,

http://www.synaptics.com/resources/drivers 

 

Go there and update the driver, once you’re done restart your computer and go to the synaptic’s settings and everything should be sorted.

 

Let us know how you get on.

Regards,

Shashi

 

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3 Posts

04-18-2016

UK

14 Signins

96 Page Views

  • Posts: 3
  • Registered: ‎04-18-2016
  • Location: UK
  • Views: 96
  • Message 3 of 4

Re: my ideapad Y700 can't use multi-finger clicking

2016-04-19, 15:04 PM

thanks very much,

i solved from this link : https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y40-elan-touchpad-two-finger-right-click-doesn-t-work-in-Win-8-1/m-p/1840946#M82483

0 person found this solution to be helpful.

This helped me too

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3815 Posts

12-24-2015

IN

2177 Signins

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  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: IN
  • Views: 71411
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Re: my ideapad Y700 can't use multi-finger clicking

2016-04-20, 6:14 AM

Hi Swirl,

 

Great that all goes well. 

Please feel free to utilize our forums at any time.

 

Cheers!!:smileyhappy:

 

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