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jimy91
Fanfold Paper
Posts: 7
Registered: ‎11-14-2016
Location: EG
Views: 3,979
Message 1 of 15

nvidia graphics card not detected on my y700 15isk

my windows 10 pro cannot recognize  nvidia card and only intel card avilable in device manger the second gpu card not showing .. i tried the leastest drivers from nvidia and lenovo drivers but nothing helps 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,869
Message 2 of 15

Re: nvidia graphics card not detected on my y700 15isk

Hi there, Jimy              -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

If you have dual graphics (Intel+Nvidia), can you open Device Manager > Display Adapters and check if both video cards are being detected. If the Intel card is the only one listed, try to:

 

  1. Remove the battery and ac adapter and perform a power drain by holding the power button for 30secs. When done, reconnect the battery and AC adapter.
  2.  boot into the BIOS and load defaults settings by pressing F9 then press 10 to save and exit- this refreshes the hardware on the PC.
  3. In Windows, try to use GPU-Zto check info on the GPU.

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

jimy91
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Posts: 7
Registered: ‎11-14-2016
Location: EG
Views: 3,858
Message 3 of 15

Re: nvidia graphics card not detected on my y700 15isk

Iam sorry ididnt mention the tybe of the laptop i bought it from china idont know if thats relate to y700 or not

 

http://support.lenovo.com.cn/lenovo/wsi/Lenovo2014/usercenter/computersearch/machinesearch.aspx?intc...

 

When i tried to get drivers or live chat support it says that the s/n not valid and only found this link 

 

Guru
Posts: 264
Registered: ‎08-27-2016
Location: GR
Views: 3,852
Message 4 of 15

Re: nvidia graphics card not detected on my y700 15isk

Go to bios menu by pressing F2 on the lenovo logo and go to the configuration tab. Make sure you choose Dynamic switch on the graphics settings and *not* internal only. Save changes and restart

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,830
Message 5 of 15

Re: nvidia graphics card not detected on my y700 15isk

Thank you for the suggestions Gamatoti Smiley Happy

 

Did you the try above troubling shooting steps?

 

Regards,

 

 

 

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

jimy91
Fanfold Paper
Posts: 7
Registered: ‎11-14-2016
Location: EG
Views: 3,807
Message 6 of 15

Re: nvidia graphics card not detected on my y700 15isk

Thanks for respond

 i cannot drain power because its internal battrey and I went to bios an chose discrete not uma and nothing change and after a huge research on the internet i discover its only edtion for Chinese but i cannot contact with any supports from china 

 

AmericanFighter
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Posts: 42
Registered: ‎05-14-2016
Location: US
Views: 3,766
Message 7 of 15

Re: nvidia graphics card not detected on my y700 15isk

install the graphics card software also knows as driver

jimy91
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Registered: ‎11-14-2016
Location: EG
Views: 3,751
Message 8 of 15

Re: nvidia graphics card not detected on my y700 15isk

I cannot install the software bcause its not listed on divce manger every time i tried to install it  , it says that that software cannot found a compatible hardware 

AmericanFighter
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Posts: 42
Registered: ‎05-14-2016
Location: US
Views: 3,741
Message 9 of 15

Re: nvidia graphics card not detected on my y700 15isk

you have to find the espesific one, have you tried download nvidia experience ? It has to work

jimy91
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Posts: 7
Registered: ‎11-14-2016
Location: EG
Views: 3,726
Message 10 of 15

Re: nvidia graphics card not detected on my y700 15isk

Thanks for replay I tried every thing geforce experince cannot find hardware too to setup here is the link for my laptop tybe http://support.lenovo.com.cn/lenovo/wsi/Lenovo2014/usercenter/computersearch/machinesearch.aspx?intc... After alot of researchs i think this is bios problem and i hope it is but failed to get new bios version or hardware problem

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