Switch on your computer and wait for POST to end, so that the password prompt does not appear, which indicates that the POP has been removed.
Put in your backup battery and battery pack.
2. Hard drive password
The above icon appears in the upper left corner of your system if a hard drive password has been set. There are two kinds of hard drive passwords: user, and master. The administrator of the system can access the hard drive even if the user hard drive has been changed.
Depending on your preference, you can set either a user only password, or master and user password, which requires two hard drive passwords.
The system administrator keys in both in the same operator and can provide the user password to the laptop or desktop user.
If a hard drive password has been set, a password prompt appears during the boot process.
Note: If the user forgets the Hard drive password, check if a master Hard drive password has been set so the system administrator can access the hard drive. If the master Hard drive password is forgotten the hard drive must be replaced and this is not covered under warranty.
The BIOS or Supervisor password protects the system information stored in the BIOS. A password is needed for the user to access the BIOS Setup Utility to change system configurations.
Note that if you forgot the Supervisor password there is no way to reset this. To regain access you will need to contact Lenovo Service to have the system board serviced. Choose from the dropdown option the country you are in. You will need to provide proof of purchase, and repairs are NOT covered under warranty.
Setting the Supervisor password does not prevent access to the operating system.
To regain access, the system will need to be serviced to have the system board and hard drive replaced. Proof of purchase is required, and this repair is not covered under the warranty.
For ThinkStation products, you can try moving the CMOS reset jumper found at the bottom of the motherboard.
1. Disconnect the power cable from the back of your system
2. Press and hold the power button until you hear the capacitors drain
3. Open the access panel and move the CMOS jumper from pins 1 + 2 to pins 2 + 3
4. Plug in the power cable and boot your system
5. Turn off your system when you hear a beep
6. Move the CMOS jumper from pins 2 + 3 back to 1 + 2 and boot your system as normal
This will clear all of your settings in the CMOS, including the power-on, user, and administrator passwords. This process will not clear any hard drive or solid state drive passwords that might be set or affect your operating system passwords.
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