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Sergei-A
Blue Screen Again
Posts: 4
Registered: ‎08-19-2016
Location: RU
Views: 629
Message 1 of 2

45 days term waiting of warranty service :( for Lenovo notebook

I wonder if in your country Lenovo guys ask you to wait 45 days for warranty works in service centre.
In St.Petersburg, Russia I was asked to wait 45 days cuz spare parts are not available. And it is for really new laptop I just bought.
Is it really firm service or home kitchen?
I just wanna say Hi for VP in Lenovo company responsible for the customer service Smiley Sad

 

Please let me know your awaiting time. Who give more?

 

Mod's Edit: Image removed from public view as it showed the owner's serial number.  Serial numbers are removed from public view in order to protect the owner from unwanted use. 

 

Administrator
Administrator
Posts: 6,751
Registered: ‎09-03-2014
Location: SK
Views: 531
Message 2 of 2

Re: 45 days term waiting of warranty service :( for Lenovo notebook

Hello Sergei,

 

sorry to hear about the delay, perhaps you could share some details as to which part is delayed and I'll try and find out some more exact information.  In order fo me to do this could you please also send me the following information by private message;

 

Full Name;
Telephone No.; +
email address;
System Type;
System s/n;

Date of purchase;
Case Numbers;

 

Thanks in advance

 

Andy


English Community Leader


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