01-12-2019 05:27 PM
Doesn't work - brand new Yoga 730. Not a drive issue - hardware. And Lenovo keeps dancing - twice in the last two weeks this excuse: "I can't look up your record our systems are down for maintenance for 24-48 hours" "We will call you back today to schedule repair" no call backs- "parts will be in after Cmas" - still not done - then shipped to the wrong city! 7 calls into this - commitments to call back that never happen, service people that are supposed to fix the problem in the wrong city and because they are contractors (WorldService) they just blaim Lenovo. And I have onsite service! My 4th Lenovo in the last 12 years: X200, x220, Yoga 2 Pro and the 730 - love the hardware, the service used to be exceptional (even after IBM sold) but will be my last after this poor service.
01-14-2019 07:24 AM
Welcome to the Community Forums.
Sorry to read your experience.
I behalf of the Community Forums, I would like to extend assistance to investigate on the matter. I will send you a private message (orange balloon on top next to your profile under messages) that you can reply back with some personal information.
Hope to read from you soon.