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07-30-2020

US

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  • Registered: ‎07-30-2020
  • Location: US
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A940 - Misleading shipping dates on website

2020-07-30, 14:40 PM

My university ordered an A940 on June 29. Till this past week, the order status page did not show any shipping dates, and now shows Sep 21 as an expected shipping date. The website says that the same model now ships next business day!! Called customer support a couple of times and they had trouble even retrieving the order in the system.  I was so impressed by the reviews on the A940 and was looking forward to using it for teaching online classes that will start soon - unfortunately, the order fulfillment experience has been a big disappointment so far. 

 

Please update the website to indicate that orders will ship in 10-11 weeks rather than next business day!! It is called truth in advertising!

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