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NewToLenovo2012
What's DOS?
Posts: 2
Location: USA
Views: 6,195
Message 1 of 4

Are Lenovo Scratch And Dent Laptops packaged as new ?

Do they come with protective film and foam ? Is it packaged basically like a brand new Laptop ?

 

Are the keyboards and trackpad replaced ?

 

Is the OS re-installed from the previous owner ?

 

Does the OS have a new key or is it the exact same OS from the previous owner ?

JDay
Broadband 3G
Posts: 999
Location: Sacramento, CA
Views: 6,187
Message 2 of 4

Re: Are Lenovo Scratch And Dent Laptops packaged as new ?

What are you talking about exactly? If you mean the refurbished units they are remanufactured to new condition as far as I know.

Highlighted
lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Location: Australia, Melbourne
Views: 6,179
Message 3 of 4

Re: Are Lenovo Scratch And Dent Laptops packaged as new ?

1) They are packaged in the same manner as you would get if the laptop was new.

2) Keyboard and trackpad are not replaced unless they are defective.

3) OS is usually reinstalled, it doesn't need a new key, as the OEM image is activated with a volume license key.

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Guru
Posts: 7,626
Location: USA
Views: 6,135
Message 4 of 4

Re: Are Lenovo Scratch And Dent Laptops packaged as new ?

Every single ThinkPad that I've ever received from Lenovo's outlet looked brand new, and if were not for the labels on the bottom could pass as an entirely unused item.

 

The OS was freshly installed on all of them as well.

 

YMMV.

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
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