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Posts: 10
Registered: ‎11-02-2009
Location: east coast
0 Kudos

Being Overcharged for My Order.

[ Edited ]

LENOVO Order 2E52CN Anyways, I placed an order though outlet store on Saturday they were having a sale with a 20% off coupon called : warehouse. My order total was Grand Total $1,665.32 for that order. I have the first email which shows discount and price as below. $1,923.00 Subtotal $1,923.00 Discount (warehouse) -$384.60 Shipping and Handling $0.00 Estimated Tax $126.92 Grand Total $1,665.32. Today I got an order conformation and got another charged: Total: $2,091.27 Merchandise Total $1,923.00 Sales Tax $168.27 Shipping / Handling $0.00 Total $2,091.27. What is the reason behind this? Why did the price all of a sudden change? Now I am being charged more? Same item I am looking at right now is price $1,731.00

Posts: 8,276
Topics: 421
Kudos: 1,424
Solutions: 318
Registered: ‎11-19-2007
Location: RTP, North Carolina
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Re: Being Overcharged for My Order.



Reviewing your most recent order 2E52CN, I see this has been canceled effective 12/18/09.


Hopefully,  you will find another system through the outlet or otherwise that meets your needs.


Sorry that this one didn't work out.


Best regards,






ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Posts: 10
Registered: ‎11-02-2009
Location: east coast
0 Kudos

Re: Being Overcharged for My Order.

Thats what I wanted I don't want to fight with stupid people and waste my time getting something fixed, which I know would probably take countless Calls back and forth. I rather just rather cancel the whole order and buy something else, I don't like pulling teeth with ignorant people, espcially the nonsense customer service lenovo provides.