05-04-2011 02:32 PM - edited 05-04-2011 02:35 PM
we're still investigating the issue. in the meantime, it's safe to visit the site from a private computer if you so choose.
apologies for the confusion and inconvenience thus far.
The SSL certs are still invalid.
More than 6 months have elapsed and I trust Lenovo is still investigating... Any idea as of when they may start, say, doing something more specific?...
Gosh! It may not be your fault, but would you happen to agree that Lenovo does NOT seem to be up to our day and time when it comes to efficiency (I was going to say, decency!...) and reasonably good business practices???
05-09-2011 07:49 PM
05-10-2011 07:57 AM
Let's hope this is one of those issues that got lost in the shuffle... In which case we should probably be looking forward to receiving the news, pretty soon that the issue has been finally resolved. Is this a reasonable expectation or should we instead give up on Lenovo's ability to keep up with customers needs as simple as this one?
In fairness, I think I should rather be asking if you expect to receive yourself any response to your own message and come back here to let us know about it. Do you?
Thanks for your efforts.
05-11-2011 12:01 AM
05-11-2011 03:24 PM
You say "I'll get back here as soon as I get an answer"...
Are you joking? This issue was raised more than 6 months ago!!! And I believe my question was fair: Are you STILL expecting an answer?... Any idea how long it may still take? Whom are you expecting an answer from? And what if you NEVER get your answer?
As for your question, I am a Firefox user and I do not use IE, so I'm unable to answer you question. But would this be something that Lenovo could easily verify itself or is there any advantage from it being determined by your customers? We are talking about Lenovo's website, after all...
05-11-2011 11:46 PM
05-12-2011 08:20 AM - edited 05-12-2011 08:22 AM
Well, let me assure you that I was actually not as worked up as I may have sounded, due to my style of conversation... But I do heed your advice, anyway.
I also acknowledge that Serge1410 is NOT personally responsible for the patently lax attitude from Lenovo, on this small issue as on other greater issues. Serge was only Lenovo's face, as the only human being who was, at that moment, between Lenovo and myself, as a Lenovo's customer, and I certainly did not mean to be personal. In any case, I apologize if I sounded too harsh.
I hope this clears any misunderstanding. And on this basis, is it not true that Lenovo, this being its own website, should be a lot more pro-active and responsive? I believe an appology from the company would also be in order.
I agree this is not the end of the world, although it is one more sign of the kind of world we are all making... And, yes, there's no way back, but these are the things that make me (and many others, I guess) long for the good old days of Big Blue...
05-12-2011 04:58 PM
05-13-2011 01:29 AM
That's fine. The main thing is the lack of response from Lenovo for over six months, and as I said before, I understand it was not your fault, personally. Please make sure you keep us informed about any development (or lack of it) on the issue at hand and coming back here to let us know.
Thanks and regards.