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12-08-2018

IN

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Can anybody help with NDSL(net distribution service Pvt Ltd)?

2018-12-08, 10:53 AM

I tried to reach NDSL. It is someone who takes care of lenovo India. I purchase laptop P52 which has expected delivery date of 5 week. It has been 2 week but there is no status update on portal. Finally, I talked to customer care and he shared lenovo@ndslindia.com. I sent email. It is very strange they replied same answer. Then I noticed it some kind of automated reply system. Also, I tried enquiry why would delayed by 1 week. Again, same thing. There is no way you can communicate with ndsl regarding status of your order.

 

Somehow, I manage to get link "https://account.lenovo.com/in/en/myorder" what I saw is below image where order has been delivered. I also attached email print as pdf. In each enquiry they have same reply without having any information.

 

 

 Mod's Edit:  PDF email attachment removed per Forum Guidelines as the attachment contained email addressess and phone numbers.  If you wish to repost that attachment, please edit out that information.  Thanks!

 

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2 Posts

11-08-2019

IN

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Re: Can anybody help with NDSL(net distribution service Pvt Ltd)?

2019-11-08, 4:36 AM

Was your issue resolved?

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2 Posts

05-22-2020

IN

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ORDER #: 4295329545 Can anybody help with NDSL?

2020-05-22, 10:41 AM

Can anyone help me?

I have purchased Lenevo Tablet 4 days before. but I am not able to see my order status anywhere.

I tried to reach NDSL. It is someone who takes care of lenovo India, but not responding..

I am fed up with the services.

 

 

 

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1 Posts

05-24-2020

IN

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Re:Can anybody help with NDSL(net distribution service Pvt Ltd)?

2020-05-24, 16:23 PM
My order 4295316583 Is placing 18th may but till date not rcvd any information regarding dispatch
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3 Posts

05-26-2020

US

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Re:Can anybody help with NDSL(net distribution service Pvt Ltd)?

2020-05-26, 6:12 AM

Hi,

 

I have placed an order for a Laptop and am unable to get any response from NDSL. Does anyone have a positive response about this company ?

 

 

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1 Posts

05-26-2020

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Re:Can anybody help with NDSL(net distribution service Pvt Ltd)?

2020-05-26, 9:33 AM

After purchasing the product, lenovo directed to contact NDSL for delivery status. As mentioned in the lenovo web site NDSL is not sending any message or email to track the status of the order.

 

NDSL will not respond to emails or calls.. I wrote 5 email not response to single email (except auto generated email). Not even a single call connected, after IVR announcement call will drop automatically 

 

Really worst experience with Lenovo & NDSL. 

 

 

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3 Posts

05-26-2020

US

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  • Message 7 of 46

Re:Can anybody help with NDSL(net distribution service Pvt Ltd)?

2020-05-26, 10:54 AM

has anyone received the products ?

 

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1 Posts

05-26-2020

IN

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  • Message 8 of 46

Re:NO CLEAR ORDER STATUS UPDATE

2020-05-26, 11:17 AM
I ordered ideapad s540 on 20th. Since then I have been trying to contact their order delivery department but no one picks up the call. I tried through email but they do not give any clear response. I tried calling many of their customer care phone numbers but no one picks it up. It seems as though lenovo deliberately keeps their delivery department like this because the order placing phone number works just fine. This shows their differentiated attitude and customer service.
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01-02-2015

Canada

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  • Message 9 of 46

Re:Can anybody help with NDSL(net distribution service Pvt Ltd)?

2020-05-26, 18:24 PM
Any update, i am facing a similar issue.
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3 Posts

05-26-2020

US

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  • Message 10 of 46

Re:Can anybody help with NDSL(net distribution service Pvt Ltd)?

2020-05-27, 5:22 AM

Hi, is there a way to get our money back ?

 

I have spoken on the following numbers

1800 419 9733 . Go to the option for buying a new laptop. Rarely connects. I spoke to guy called Manjunath. Who promised to call me back in 4 mins, 36 hrs ago.

 

NDSL no phone numbers are working

 

022 40174621

022 68353104.

 

9769 268115 - NDSL number was given by Manjunath from Lenovo. No one picks up this call either.

 

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