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Coffee2Code
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Posts: 6
Registered: ‎03-30-2018
Location: NL
Views: 2,040
Message 1 of 9

Can't see order status

I've bought a T580 and got a confirmation mail with an order ID and password, but they don't work Smiley Sad

 

What's going on? 

Coffee2Code
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Posts: 6
Registered: ‎03-30-2018
Location: NL
Views: 1,988
Message 2 of 9

Re: Can't see order status

I've paid €2200 for this laptop, I'm not waiting for it to go up in smoke and losing the money I paid Lenovo with the understanding that there's a certain level of quality they're supposed to uphold for the entire sales pipeline.

 

I'm actually shocked as this has been the worst customer service experience I've had in my life, and this is the most amount of money I've spent on a single product in my life. 

 

What the hell Lenovo? 

arj1o1
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Posts: 29
Registered: ‎03-30-2018
Location: NL
Views: 1,940
Message 3 of 9

Re: Can't see order status

Might take a day or two. Thereafter, don't expect the order status to be updated. It'll arrive (eventually). No worries
Coffee2Code
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Posts: 6
Registered: ‎03-30-2018
Location: NL
Views: 1,761
Message 4 of 9

Re: Can't see order status

I can't even see the status, my order ID / password won't work. 

Coffee2Code
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Posts: 6
Registered: ‎03-30-2018
Location: NL
Views: 1,437
Message 5 of 9

Re: Can't see order status

Ugh, finally found the problem....

 

The **bleep** page doesn't work properly on mobile.

arj1o1
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Posts: 29
Registered: ‎03-30-2018
Location: NL
Views: 1,417
Message 6 of 9

Re: Can't see order status

Good to hear. Still "In process" probably? Let's see how fast yours will be shipped.
Coffee2Code
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Posts: 6
Registered: ‎03-30-2018
Location: NL
Views: 1,396
Message 7 of 9

Re: Can't see order status

Yep, as expected.

 

I'm theoretically losing 75$ an hour over here while i'm waiting, so the sooner the better.

zertox
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Posts: 8
Registered: ‎04-07-2018
Location: BE
Views: 1,204
Message 8 of 9

Re: Can't see order status

I do wonder when it will eventually arrive. I ordered 6/04/2018 and the mail stated 1-2 weeks shipping. (the site still states 4+ weeks, and out of stock in the US)

 

Is the support really that bad? That is what I'm most afraid of. Not that it is any good with Apple or Microsoft imo.  

Coffee2Code
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Posts: 6
Registered: ‎03-30-2018
Location: NL
Views: 1,186
Message 9 of 9

Re: Can't see order status

I've ordered on 28/03 and they say it ships tomorrow on 09/04.

Original shipping date was 05/04...

Let's hope for the best.

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