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2 Posts

04-04-2018

United States of America

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  • Posts: 2
  • Registered: ‎04-04-2018
  • Location: United States of America
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  • Message 1 of 2

Can't speak to supervisor or esculate problem

2018-04-04, 17:01 PM

My ideapad  has had problems since purchase.  I have tried to work with tech support. It is a joke and I get a different story everytime, constantly lied to.  I have been told 4 times in chat a supervisor will call me in 2-3 hours and it never happens. I have  called and get told supervisors are not avaible. You can get no where with these guys and they just lie to you.  Its absolutely disgusting.  Does anyone have corporate information to contact them?  If I can't get a hold of corporate I just might need to file a lawsuit and get money back instead of wasting more of my time.

 

Jessica

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11570 Posts

09-04-2014

Slovakia

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  • Posts: 11570
  • Registered: ‎09-04-2014
  • Location: Slovakia
  • Views: 1235115
  • Message 2 of 2

Re: Can't speak to supervisor or esculate problem

2018-04-04, 17:53 PM

Hello Tink76, welcome to the Community,

 

I'm sorry that you are experiencing difficulties, could you perhaps explain a little more about the issues you are experiencing with your system and which system you have?  It would also be helpful if you could post your service case numbers in order that I might be able to look at the history.

 

Thanks in advance,

 

 

Andy

 

English Community Administrator
Lenovo eServices

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