04-04-2012 07:51 AM - last edited on 04-04-2012 11:09 AM by andyP
Dear Customer Service Manager,
I am very disappointed because the repair service you provided was unsatisfactory in the following reasons:
I am complaining that Lenovo is trying to exclude a technical failure from warranty.
To resolve the problem I require you to replace the Motherboard of my laptop without any charge.
I look forward to hearing from you and to a resolution of this problem.I hope my complaint will not fall on deaf ears.
Moderator note; private information removed for members own protection Forum Rules
04-06-2012 10:14 AM
It is sad to know that you faced issue you so early with the laptop and did not get proper response..
Kindly share few details in private message and I will forward this case to the concern team and try to get some solution.
1. Complete name
2. Contact number
3. Email address
4 Laptop serial number
5. Service case id ( if any )