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2 Posts

12-27-2018

US

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  • Posts: 2
  • Registered: ‎12-27-2018
  • Location: US
  • Views: 20
  • Message 1 of 1

Damaged during repair

2018-12-27, 23:26 PM

Lenovo’s terrible repair service at it again with those screwdriver scratching and screen bending services. I send in a good condition flex 5 for its screen repair some of you know the deal with how they messed up on the screen connection, and they send me back a damaged laptop. Now at this point I’ve been waiting on my laptop to return for work purposes and they want me to send it in again to repair the damages that happened while in their possession. This takes 3-5 days to even receive the box I have to send it in??? Why didn’t they repair or replace the scratched panels and screen when it happened, did they think I wouldn’t notice?? Support would not expedite this or even listen to reason. I wish they would just take the laptop back and return money so I can purchase something that I can trust and that has American support. 

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