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Paper Tape
Posts: 1
Registered: ‎02-03-2019
Location: US
Views: 112
Message 1 of 1

Dissatisfied with Customer Service- Yoga 710-15

I bought a Yoga 710-15 at Best Buy in July 2018. I started having issues with the screen stuttering and flickering in October

2018 and reported it to Lenovo. They had me try a factory reset. The problem continued and got worse. In Dec 2018 Lenovo

had me send product to Geek Squad which I did. It came back not fixed. Lenovo then had me send it to Lenovo in Tenn for repair.

It came back not fixed. I again sent it back to Lenovo and got it back last week in worse condition then when I sent it. I do not

understand how Lenovo can treat their customers like this. I have a warranty. I want a replacement. Lenovo does not care about its customers.

I original loved this product and spoke so highly to everyone about the Lenovo product. That has now changed.

I don't know what to do.

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