Dropbox offer and startup

[headcoat]

Hi

I have had mydesktop for about 3 weeks and seem to recal there was a 30Gb offer with Dropbox, during the initial installation I didn't accept this, now I am havign trouble finding it again. Lenovo said to contact Dropbox, and they wanted a code, which I don't have or can't find. 

How do I find this code or start the initial installation again (without losing anythign I've already added).

Thanks

[MasterBruno]

I have a similar problem. Just bought a new Lenovo Ideapad and got that message saying I've got 30Gb on dropbox. I've made the sign in but I didn't get the bonus space and now I can't seem to find the app where that first message appeared.

Any help??

[Andy_Lenovo]

Hello,

Could you please post the model number of your systems, should look something like 20HF0003WW, without knowing these it's unfortunately going to be very difficult to offer any assistance.

[headcoat]

My model number is F0D3000TUK

[MasterBruno]

I have a model name, machine type model and serial number but no model number. Which do you need

[Andy_Lenovo]

The number should be the same as your order / part number and will look similar to the one which headcoat posted.

Another question for you both, are you sure this was Dropbox and not Microsoft OneDrive?

[headcoat]

I am pretty sure it was dropbox, especially as it works with the Lenovo Migration Assistant (which keeps crashing). 

I also found this https://www.dropbox.com/help/space/lenovo-offer

[MasterBruno]

Yes, it was for Dropbox and not OneDrive. It also asked me if I want to use the migration tool but I refused cause I didn't needed it.

Mine is Lenovo Ideapad Miix 320-10ICR. Model name 80XF.

Can't find that model number you're asking for :/

The label I have is like this one, which number do you require?

[Andy_Lenovo]

If you enter and select system information in the desktop search it should open a window for you showing your system information, about the 7th line down you should see System Model, what is entered against that please?

[MasterBruno]

I'm at work now, I'll check it later tonight, thanks