Showing results for 
Search instead for 
Did you mean: 
Posts: 6
Registered: ‎08-27-2017
Location: PL
Views: 425
Message 1 of 2

Extend Warranty Issues

Hi all, 


I've purchased Thinkpad T460s on 30.03.2016 in Germany. By default, I had warranty of 36 months "On-Site", but I've upgraded it to Internationally. 

Currently I live in Poland, and actually used the warranty here a few times - works great. 


The Issue: 

My warranty ends on 30.03.2019, and I would like to extend it to 5 years in total (so additional 2 years). 

I've called the Lenovo support in Germany (since I've purchased it in Germany), and the representative (who sounded a bit incompetent) told me that I can extend the warranty to additional 2 years but it will work ONLY in Germany and NOT Internationally. 

That's a huge deal breaker for me:

First of all: I live currently in Poland

Secondly: My work involves a lot of traveling all around the world and staying there for a week or two (sometimes more). 


Therefore, I just MUST have International warranty. 



It is worth  to mention that when you order a new laptop on official Lenovo-Germany  website, during the order you can upgrade the warranty to "5 years - International". That means that in theory, this should be possible. 


Do anyone knows such restriction? If yes, is it possible to overcome it somehow? 



Posts: 7,193
Registered: ‎09-03-2014
Location: SK
Views: 330
Message 2 of 2

Re: Extend Warranty Issues



Please call the Stuttgart number you previously called and request to upgrade your base warranty to 5 years. The base warranty is and will be recognized internationally, as will any extension, in the countries listed on the IWS site for your system.




English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos

Please don't ask me questions by Personal Message; questions belong in the forums.

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

Check out current deals!

Shop current deals

Top Kudoed Authors